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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 user defined customer short name


The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part Six: Competition, Vendor, and User Recommendations
Customers and the marketplace may have forgotten who Marcam is and what it stands for. The new owner must, for that reason, communicate its successes and

user defined customer short name  still an open question. User Recommendations This is indisputably great news for PRISM and Protean customers, and possibly for some process manufacturing users within the SSA Global's fold (e.g., BPCS , PRMS , or Infinium users). While SSA Global's viability is assuring, a more positive sign is the burgeoning company's intent to reinstate itself as a true software-developing vendor, not simply a software collector. Thus, combined respective customers should consider these events as a move toward a more

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Warehouse Management Systems (WMS)

A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction and activity support. The WMS should enable warehouse operators to optimize pick, put-away, and replenishment functions by employing powerful system logic to select the best locations and sequences. 

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ICICI-Infotech's North American Strategy for Success Part Three: Challenges and User Recommendations


ICICI-Infotech is starting to make its presence felt in North America and raise some ERP eyebrows. Read on as to why you may want to take a closer look at this vendor and its product. In this research note, you'll also learn about the company’s strategy to target small and medium-size enterprises in order to enlarge its footprint in North America. It may appear that ICICI-Infotech is buying its way into the North American ERP market. The reason is simple; they are.

user defined customer short name  temporarily escapes this author. User Recommendations It may appear that ICICI-Infotech is buying its way into the North American ERP market. The reason is simple; they are. ICICI-Infotech has narrowed its focus on industries utilizing process manufacturing and on companies looking to migrate from legacy systems, islands of information lacking effective integration, and obsolete software. The company has attractively priced its software by using creative techniques and offshore development resources. In Read More

J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 4: Challenges and User Recommendations


J.D. Edwards is leaner, meaner, much more aggressive and with a winning attitude than it has been in the past. It is not easy to regain momentum in a down economy, and kudos to J.D. Edwards for seemingly succeeding in doing exactly that.

user defined customer short name  Part 4: Challenges and User Recommendations J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 4: Challenges and User Recommendations P.J. Jakovljevic - October 7, 2002 Challenges Nevertheless, the acquisition of YOUCentric bears its challenges too. The major one is that YOUCentric has had only a handful of customers that have integrated their new SFA software to an ERP system including J.D. Edwards ' one, whereas other CRM modules have yet to create a live reference. As YOUCentric Read More

RFID--A New Technology Set to Explode? Part Two: Early Adopters, Challenges, and User Recommendations


Radio frequency identification or RFID has a potential of becoming a new technology inflection point. It can be a missing piece in the long-lasting puzzle of squeezing excess inventory out of supply chains, but only when (and if) it reaches a critical mass of adoption and maturity over the next several years.

user defined customer short name  Early Adopters, Challenges, and User Recommendations Early Adopters Radio frequency identification (RFID) technology could potentially replace bar coding in the long term, if global technical standards develop. While the radio transmitter technology has been around for decades, the technology got a major endorsement this past fall when both the U.S. Department of Defense and retailing giants Wal-Mart and the METRO Group decided to make RFID tags a key part of their logistics. To that end, Wal-Mart has Read More

Ramco Ships Technology And Products. Part Two: User and Vendor Recommendations


When compared to leading vendors, Ramco suffers from size, funding, and market awareness comparisons. However, it appears to be at least equal in functionality (if not even stronger in certain industries of focus), superior in technology and leading in vision. Of course, more than functional capabilities, technology, and vision are needed to succeed in today’s marketplace.

user defined customer short name  discussed the Market Impact. User Recommendations Existing Ramco customers should continue to follow Ramco's product path. They should evaluate the new products and technology with an eye towards moving forward with Ramco. Companies that see themselves as early adopters of technology should evaluate Ramco to validate the potential breakthrough benefits. We suggest a pilot project with Ramco may prove to be a very good investment. Companies who are looking for new or replacement systems should not ignore Read More

Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

user defined customer short name   Read More

How to Achieve a Great--and Profitable--Customer Experience


Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit.

user defined customer short name  customer segmentation software,customer experience strategy,customer segmentation in banking,customer segmentation tools,customer segmentation analytics,customer segmentation analysis,customer segmentation in insurance,insurance customer segmentation,retail banking customer segmentation,customer segmentation models,online customer segmentation,retail customer segmentation,customer segmentation in retail,customer segmentation,banking customer segmentation Read More

Five Steps to Improving Business Performance Through Customer Intimacy


Customer intimacy has become an essential driver for company success. In this white paper from IBM Business Analytics, you’ll learn how customer intimacy can be implemented at your organization in five practical steps.

user defined customer short name  customer intimacy, CRM, CI, customer analytics, customer engagement, IBM Read More

What’s in a Name?


Hewlett-Packard, following a path recently trod by IBM, has decided to maintain a single 'e-PC' product name, eliminating the e-Vectra and e-Brio names.

user defined customer short name  set as the iPAQ. User Recommendations The e-Vectra is a good competitor to Compaq's iPAQ. The e-Vectra is significantly smaller than the iPAQ - about one-third of the iPAQ's volume, and slightly more than one-half of the iPAQ's footprint. The tradeoff is price - the iPAQ at $969 provides a 10 GB hard drive and more flexibility via its MultiBay device slot, versus the 8.4 GB drive in the $1099 e-Vectra. Is spending the extra $130 for a unit with less capacity/flexibility worth it, in order to save Read More

Infor Finds Its Customer Engagement Rhythm


Infor recently unveiled Infor Rhythm for Commerce, a global, scalable, and secure cloud-based e-commerce and customer engagement platform, now complemented with compelling designs from Infor’s own Hook & Loop creative agency. Read more about the platform and how it came to be in this blogpost.

user defined customer short name  have been creating around user experiences for their employees (i.e., the SoHo look and feel experience, Infor Ming.le social experience, and the Infor Mobile platform), and they would ask Infor if the company could bring that same value proposition to the branding experience delivered to end customers.   Figure 1 – Infor Rhythm for Healthcare   Companies have been hiring creative agencies to spruce up and modernize their dated Web storefronts, but without deeper customer engagement on their sites, Read More

Applying the Power of Social Networks to Customer Relationship Management


Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

user defined customer short name  profession, [and] opportunities for user-generated content so the industry itself will be helping others in the industry grow by contributing. And then also as a component of myCRMcareer is a job board, addressing the needs of people in their careers at various stages, whether it's for internships, contract work, senior management, [or] entry level people. This becomes a forum or a social network where the CRM professional has the opportunity to grow in their career. WT: What's the value of Read More

Introduction to Customer Relationship Management


The time when a company decides to move to customer relationship management (CRM) tools marks their progress to professionalism and profit in multiple ways. This introduction to CRM provides guidelines for companies contemplating this critical step in their development.

user defined customer short name  customer relationship management, CRM tools, CRM introduction, sales force automation Read More

Creating the Single Customer View


With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming.

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Customer Analytics for Dummies (IBM Limited Edition)


In this e-book, take a look at the concepts for getting started with customer analytics and the specific techniques associated with it.

user defined customer short name  customer analytics, customer loyalty, customer retention, predictive analytics, social media analytics, big data, data insights, customer behavior Read More

Laying the Foundation for Customer Data Integration


For increased revenues and improved profitability, customer data integration (CDI) should be a vital part of your business processes. CDI, unlike customer relationship management (CRM), can deliver a valuable single view of a customer, without necessitating yet another complex system needing vast technical and organizational effort. Learn about CDI’s core capabilities, and which style of CDI is your best match.

user defined customer short name   Read More