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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telco billing


Elisa to Use PTC ThingWorx for IoT Services
Elisa, a Finnish telecommunications, ICT, and online services company, recently selected to deploy the ThingWorx platform to enable a new Elisa Internet of

telco billing  So, what’s a telco doing with ThingWorx? I’d bet on customer and billing data, trying to figure out profitable customers and package offerings. I've heard several times with telcos that tracking and billing for services is much more expensive than actually delivering the service, so one would expect Elisa would focus the project on the high-cost end of the business. Of course, monitoring device and apps usage and handling software updates at customer devices are other plausible scenarios.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » telco billing

Software Companies Running on NetSuite


NetSuite, a provider of cloud-based financials, enterprise resource planning (ERP) and omnichannel commerce software solutions, has certainly found a sweet spot in the distribution and retail sectors, with a budding manufacturing following as well. The vendor has announced that innovative and fast-growing software companies are also turning to NetSuite for cloud-based business management software

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Telefónica Selects TOA Technologies as a Global FSM Solution


As part of its recent major global IT transformation, Telefónica has selected TOA Technologies as its global field service management (FSM) solution provider. This is a global contract agreement for TOA to be the standard FSM provider with its ETAdirect solution suite, covering all 24 countries in which the telecom provider does business across Europe and Latin America. The

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Lawson Software Expands Vertically As Well


On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical market. On October 9, Lawson Software announced 'the best quarter of contracting activity in the company's 25-year history'.

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Governance of Federated Business Models


During the last twenty years, businesses migrated from vertical integration to a virtual model, outsourcing all their non-core functions. This has created challenges in aligning the strategies and activities of all these functions dispersed across the supply chain, each in separate legal entities. The next phase of evolution to emerge is the "dynamic federation", or federated supply chain which is governed differently than both vertical and virtual businesses.

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The Challenge to Achieve Perfect Order Management


Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.

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Advanced Utility Systems


Advanced Utility Systems Corporation was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Founded by three partners, Advanced quickly emerged as an innovative software provider that today has a client roster of more than 60 utilities.

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NetSuite’s SuiteCommerce Success


Out of more than 12,000 companies and subsidiaries that depend on NetSuite to run their critical business processes in the cloud, about 2,800 customers use NetSuite for running their e-commerce Web sites. More than 10 years ago the vendor introduced an e-commerce offering, which has recently evolved into a commerce-as-a-service (CaaS) offering. For the post-iPad and Facebook world it has been

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Case Study: State of Wyoming


The State of Wyoming’s IT organization and its customers were struggling with a mainframe-based chargeback system. For IT, productivity and interface complexity were the major problems. For client agencies, it was a lack of actionable information in billing reports. Learn how a new solution provided more detailed cost accounting and billing information, increased customer satisfaction, and lowered IT operational costs.

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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PPM for Professional Services Automation


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

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