Following the market trends, Infinium has recently made an energetic push into a number of prospective areas such as: Web-enablement and self-service product capabilities, business intelligence, CRM, and application hosting (ASP) services. Infinium has only very recently announced its strategic partnership with elcom.com regarding e-commerce and vertical marketplaces, which will additionally burden products integration workload.
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Infinium bought the payroll software specialist company, Cort Directions. In 1999, Lizza resigned and was replaced by founder Pemberton. The cost of discontinuing some obsolete product lines created losses in fiscal 1999, for the first time in Infinium's recent history. In 2000 Infinium bought Dutch Web-based customer relationship management (CRM) application provider Dexton Information Systems, and formed a separate line of business, Infinium ASP, to build its application service provider business.