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IT Vendor Management in Hard Economic Times
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment (ROI) is realized quickly and business competitiveness is improved at lower cost. IT vendor management allows you to build a mutually beneficial relationship with your suppliers and service providers. Find out how.
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7/17/2009 2:18:00 PM
16th Vendor Shootout for ERP in Miami » The TEC Blog
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Welcome to TEC's Vendor Spotlight series. This installment focuses on Agresso, a Netherlands-based ERP vendor now enjoying its fair share of success in North America. So how successful is Agresso? Just ask SAP—Agresso claims to have won over $50 million (USD) against SAP in 61 separate deals…
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How Can Your Vendor Make Your Implementation Easier? » The TEC Blog
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8th ERP Vendor Shootout: Dallas TX, October 2010
8th ERP SHOOTOUT. October 6 to 7, 2010. Renaissance Dallas Hotel. Dallas, Texas 75207.
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Once Bitten” Vendor Is Not “Twice Shy” about New Acquisition
IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However, some product integration issues and questions about long-term benefits for IFS customers outside the defense sector should be monitored.
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Welcome to TEC's Vendor Spotlight series. This installment focuses on KANA Software, a company founded in 1996 that has evolved from e-mail management into service experience management. See how KANA's software and service offerings help more than 600 customers manage the entire customer service lifecycle, from initial customer contact through to satisfaction survey responses or peer-to-peer sharing of the customer experience.
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: KANA Communications, KANA Software, customer service, crm, customer service tips, customer service software, customer service job description, customer service survey questions, contact microsoft customer service, customer service survey, customer service week, google customer service, customer service surveys, improving customer service, online customer service, customer service training programs, crm comparison, crm products, crm magazine, act crm software, crm small business, customer service training, best crm, improve customer service, definition of customer service, crm best practices, .
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How to Select a SaaS Vendor
Many small to medium businesses (SMBs) do not have experience with software as a service (SaaS), but are looking to adopt SaaS solutions soon. According to studies, 2009 will be the tipping point, with a majority of companies aiming to adopt SaaS this year. But these companies must be cautious, as the old rules for on-premise software analysis and purchase don’t apply. Discover the new rigorous criteria you should use.
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6/5/2009 9:59:00 AM
You Say RFI, I Say Riffy: Why You and Your Vendor Need to Speak the Same Language » The TEC Blog
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: RFIs, RFPs, Software Selection, vendor speak, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
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