While Baan may have avoided euthanasia in the nick of time, evidence is mounting that a number of anxious and/or disgruntled customers have not found this assuring.
Impact Baan''s protracted financial saga, negative publicity, personnel departures and channel shakeout, as well as the uncertain direction of acquired company, have begun to take its toll on customers'' loyalty and patience. There has long been an open season on disconcerted customers of beleaguered ERP vendors like Baan and SSA. SAP, Oracle, PeopleSoft, J.D. Edwards, Symix, MAPICS, QAD, as well as ROI Systems in this specific example, are only a few of the vendors, which have, with different level of