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Abstract:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and
Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings.
Tangible features may take the form of personnel, collateral (...)
Excerpt related to
professional service forms:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant
and Time-Bound. Productizati...
Published:
2010-03-11
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Abstract:
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service. (...)
Excerpt related to
professional service forms:
Chemical company HB Fuller has leveraged the Internet to improve their level of customer service.
Published:
2001-09-15
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Abstract:
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a
business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and
billed. But which product? (...)
Excerpt related to
professional service forms:
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a
business management soft...
Published:
2006-06-06
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Abstract:
Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an
organization competes. But since not all software is created equal, it's worth examining some leading candidates in depth. (...)
Excerpt related to
professional service forms:
Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization
competes. Bu...
Published:
2006-06-07
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Abstract:
Through its recently formed Strategic Solutions team, SSA Global might be showing that it is not just an ERP collector that
is living off milking its install base, but rather an extended enterprise applications provider that can appeal to both its
current and new users. (...)
Excerpt related to
professional service forms:
Through its recently formed Strategic Solutions team, SSA Global might be showing that it is not just an ERP collector that
is living off milking ...
Published:
2004-09-16
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
professional service forms:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
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Abstract:
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the
platform support. It is going to determine whether a product is going to be able to accommodate increasingly evolving user
requirements. (...)
Excerpt related to
professional service forms:
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the
platform support. It is...
Published:
2006-09-18
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Abstract:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Complex System in relation to Account Management, Service Metrics, and Customer Dashboards. A service business
should be managed and measured based on the maturit (...)
Excerpt related to
professional service forms:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Com...
Published:
2010-03-11
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Abstract:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement to integrate the system into a disparate system when a business-to-business or business-to-consumer
extension is part of the business model. (...)
Excerpt related to
professional service forms:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement...
Published:
2006-09-20
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Abstract:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is part of the reason traditional enterprise resource planning systems have not readily taken to e-commerce. (...)
Excerpt related to
professional service forms:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is...
Published:
2006-09-19
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Abstract:
Making Multi-rater Feedback Work in Professional Services Firms. Search for Software and Other Documents for Your Acquisition
Related to Multi-rater Feedback Work in Professional Services Firms. For many firms, continually moving people to new projects
under different leaders is the only possible way to o (...)
Excerpt related to
professional service forms:
Making Multi-rater Feedback Work in Professional Services Firms. Search for Software and Other Documents for Your Acquisition
Related to Multi-rate...
Published:
2010-03-11
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Abstract:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty years. Vision a leading product in the professional services automation market and has taken significant
strides to maintain this market leading position. (...)
Excerpt related to
professional service forms:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty ye...
Published:
2005-09-27
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Abstract:
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors
(ISV) and value-added resellers (VAR). These efforts are designed to accelerate the MBS Group's partner-driven vertical strategy,
providing stronger opportunities for partners to align (...)
Excerpt related to
professional service forms:
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV)
and value-added res...
Published:
2005-08-24
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Abstract:
Service Delivery Innovation: Creating Client Value and Enhancing Profitability. Secure Documents and Other Computer Software
to Use In Your System for Creating Client Value and Enhancing Profitability. The rules for success in today’s fiercely competitive
market are constantly changing. Through service (...)
Excerpt related to
professional service forms:
Service Delivery Innovation: Creating Client Value and Enhancing Profitability. ... Through
service delivery innovation, a company can differentiate itself. ...
Published:
2010-03-11
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Abstract:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up its vertical offerings via a slew of focused appetizing acquisitions. While the last two quarters have seen
license revenue revive and profits, certain ongoing (...)
Excerpt related to
professional service forms:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up ...
Published:
2003-11-06
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Excerpt related to
professional service forms:
... Framework, Component Palette, Resource Browser, Repository Browser, Forms Designer,
Simulation ... the company has not really imbibed a professional service
culture ...
Published:
2010-05-14
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Abstract:
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a
business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and
billed. But which product? (...)
Excerpt related to
professional service forms:
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a
business management soft...
Published:
2006-06-06
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Abstract:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new product
development. It is tailored to discrete and process manufacturers in the electronics, food and beverage, specialty chemicals,
and telecommunications sectors. (...)
Excerpt related to
professional service forms:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new
product development. It is t...
Published:
2006-02-08
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Abstract:
MBS Solomon, due to its distinct differentiators and weaknesses has been blessed in disguise with possibly the most distinct
niche and the least overlap (gray area) with the other MBS ERP products (i.e., MBS Great Plains, MBS Navision, and MBS Axapta). (...)
Excerpt related to
professional service forms:
MBS Solomon, due to its distinct differentiators and weaknesses has been blessed in disguise with possibly the most distinct
niche and the least o...
Published:
2003-09-04
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Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
professional service forms:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15