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Pivotal CRM
Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes

pivotal services  an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any organization in any industry.   Pivotal CRM includes the following functionality:       Sales Force Automation     Marketing Automation     Service Automation     Partner Automation     Social CRM     Mobile CRM     Pivotal CRM Platform Read More...
ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » pivotal services


Professional Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs) have limited time and resources to

pivotal services  Host? Although technology is pivotal in maintaining a competitive edge, most SMB PSOs have limited time and resources to dedicate to IT infrastructure. In today's service-centric business world, expectations of rapid and high-quality service from PSOs are the norm. As a result, a number of small service organizations have recently adopted a hosted model to ensure their competitive edge, while reducing their cost in maintaining new software and hardware. ASPs empower their clients to leverage the Internet Read More...
CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some

pivotal services  Software Wins at the Pivotal Auction. Now What? Part One: Event Summary Event Summary What had initially looked like the CRM (customer relationship management) market's version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight dose of drama, twists and turns, and playing hard to get throughout the process. Namely, on December 8, Pivotal Corporation (NASDAQ Read More...
CDC Software Wins the Pivotal Auction. Now What? Part Two: Market Impact
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors' attempts to overcome these

pivotal services  Software Wins the Pivotal Auction. Now What? Part Two: Market Impact Market Impact On December 8, Pivotal Corporation (NASDAQ: PVTL; TSX: PVT), a Vancouver, British Columbia, Canada-based mid-market CRM provider, announced that it proposed a strategic combination with CDC Software. CDC Software is a wholly owned subsidiary of chinadotcom (NASDAQ: CHINA), a global enterprise software and mobile applications provider. This will position Pivotal to re-establish a more esteemed position in the Read More...
Onyx/Pivotal Rivalry Through Thin Rather Than Thick
The last few years have been harsh on most vendors within the CRM market segment, particularly on Onyx and Pivotal. The economic downturn and the standstill in

pivotal services  the Internet (Pivotal Marketing, Pivotal Interactive Selling, etc.). Onyx Nonetheless, Onyx seems to have a sharper industry focus by serving customers worldwide in a variety of industries, including financial services, healthcare, high technology and the public sector. To that end, Onyx has also long teamed up with Microsoft to jointly sell Windows NT -based CRM software to the financial services sector. On the other hand, as of the release 4.0, Onyx offers support for the Oracle database running either Read More...
Linux and Open Source IT Services (Excel Format) RFI/RFP Template
OS and Application Services, Support Services, Consulting, Implementatation, and Reselling, Migration and Version Maintenance Services, Customization Services

pivotal services  and Open Source IT Services (Excel Format) RFI/RFP Template OS and Application Services, Support Services, Consulting, Implementatation, and Reselling, Migration and Version Maintenance Services, Customization Services, Development Services, Security Services, License Support and Applicability, Training and Community Participation, High-Level Market Characteristics Read More...
HR Shared Services: A Fresh Look
There’s nothing like a recession to demonstrate the efficacy of the shared services delivery model for human resources (HR). Learn how organizations experienced

pivotal services  Shared Services: A Fresh Look There’s nothing like a recession to demonstrate the efficacy of the shared services delivery model for human resources (HR). Learn how organizations experienced with HR shared services find the model efficiently handles day-to-day administrative transactions—including delicate issues such as the paperwork aspects of layoffs—freeing staff to focus on morale and other talent-related issues caused by economic downturn. Read More...
An ERP Vendor Poised to Overtake the Services Market
Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail

pivotal services  ERP Vendor Poised to Overtake the Services Market As the US and European markets continue to drive away from manufacturing toward a more services-centric model, the twin factors of workforce mobility and inherent “change” that are tied to people-based industries have spawned a host of new technologies, software applications, and support structures. Simple customer relationship management (CRM) strategies have birthed new wired and wireless field services management, remote asset management, and Read More...
Application Outsourcing Services
BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services

pivotal services  Outsourcing Services BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly's specific application development services include full Read More...
Payroll Services Checklist
Before you talk to a payroll services provider, you need to ask yourself several important questions about the current situation of your organization, and to

pivotal services  Services Checklist Payroll Services Checklist If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. HR World is a leading resource and community for HR professionals. Free HR World Payroll Provider Checklist . Download our free payroll and compensation checklist to find out what key questions you need to ask from a payroll and compensation vendor. Source : HRworld Resources Related to Payroll Services : Payroll Services (Wikipedia) Read More...
Professional Services and Support
Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized

pivotal services  Services and Support Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized individuals, companies, or departments within a company. Even though support may be considered a part of the professional services business area, a distinction has to be made between the two. Support usually refers to technical support, which is a special type of professional service requiring highly qualified Read More...
iLatina B2B Business Services
iLatina specializes in process consulting and support tools implementation. The company offers management and business intelligence (BI) solutions and has

pivotal services  B2B Business Services iLatina specializes in process consulting and support tools implementation. The company offers management and business intelligence (BI) solutions and has customers in Latin America, as well as in other parts of the world. iLatina has headquarters in Buenos Aires (Argentina) and branch offices in Brazil. Read More...
Enhanced Systems & Services
Founded in 1983, Denver, Colorado (US)-based Enhanced Systems & Services, Inc. develops, markets and supports Finesse ERP software, an integrated suite of

pivotal services  Systems & Services Founded in 1983, Denver, Colorado (US)-based Enhanced Systems & Services, Inc. develops, markets and supports Finesse ERP software, an integrated suite of business management tools designed specifically for engineer-to-order (ETO) and project-oriented manufacturers producing capital equipment and highly engineered products. Finesse is designed for manufacturers in the aerospace and defense, factory automation, environmental, energy, and transportation-product industries, as well Read More...
Business Services and Consulting
There are several ways to define the business services and consulting industry, but they all make a clear distinction between business services (services a

pivotal services  Services and Consulting There are several ways to define the business services and consulting industry, but they all make a clear distinction between business services (services a client cannot or does not want to perform in-house) and consulting (services that will improve a client's activities). Of course, these two different types of activities can be combined into one, depending on the client's requirements. However, the line between the two types is sometimes blurry. For instance, a company Read More...

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