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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Development of an Internet Payment Processing System
This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very

payment by phone  client is a Yugoslav payment processing company that uses BankWorks software by RS2 Software Group ( http://www.rs2group.com ) to process transactions made at ATMs (Automatic Teller Machines) and POS (Point Of Sale) terminals. Developing an internet payment processing system in Yugoslavia under bizarre circumstances, during bombing raids, and power-cuts, was definitely an unforgettable experience. The system was deployed in September 1999 and has worked ever since without any problems. It has sustained

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

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Information Security 101: an Introduction to Being Compliant and Protecting Your Assets


E-mail, Internet access, and collaborative tools (whether a phone system’s conferencing capabilities, or document-sharing applications) are “must-haves” for most businesses today. But by now many managers know that you shouldn’t stop at just implementing these tools and then going ahead, footloose and fancy-free, with using them. As with any other asset, you need to protect not just the

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Zooming into an Inventory Free Flow


FreeFlow, a provider of business services with a patented technology, aims to help companies improve product life cycle profitability by providing a unique, online auction platform where companies can reduce their at-risk and excess inventory.

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Intuit Pay Gives UK SMBs Easy Card Payment Functionality


Back in November 2012, Intuit launched an Intuit Pay pilot project for the United Kingdom. The company has since learned a lot, improved the product, and announced that Intuit Pay is generally available, giving anyone who sells products or services in the UK a reasonably easy and low-cost way to accept credit and debit card payments, whether in person or over the phone. Intuit

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Champion Plastics Reduces Inventory by One-third and Scheduling Time by One-half; Moves into New Market


With a new account on the line, Champion Plastics, Inc., couldn’t afford any missteps, especially with its electronic data interchange (EDI), so it decided to shop for a new system. The company was not initially looking for a full enterprise resource planning (ERP) system, but its method of inventory control was a high hurdle. Find out why Champion Plastics opted for cloud ERP and how it improved operational efficiency.

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Best Phone Systems for an Effective Call Center: Editor’s Top Picks


Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system.

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Great Plains Supply Chain Series To Be Powered By Logility


Great Plains Software will supplement its ERP suite by incorporating Logility Voyager applications in an OEM deal.

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VoIP Phone Systems Comparison Guide 2010


The2010 SMB Phone Systems Comparison Guide makes it easy.

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IP Phone Comparison Chart: 2013 Edition


Is your company considering a voice over Internet Protocol (VoIP) system? If so, how do you decide which system to purchase and from which vendor? The 2013 Edition of the IP Phone Comparison Chart compares the VoIP phone series offered by seven major providers on various features—including the types of models available, types of platforms supported, advanced features, target environment, among others. Download comparison chart.

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Best Phone Systems for a Successful Call Center


The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs, maximizing productivity, and improving customer satisfaction. This paper reviews seven leading call center phone systems in order to help phone system buyers make the right purchasing decisions on phone system features, reliability, scalability, and cost effectiveness.

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