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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 one time customers


Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

one time customers  match new expectations No one step on its own can get you out of the doldrums. It takes a coordinated effort across all these areas to navigate to safety. Adapt Your Product, Promotion, and Pricing To be relevant and profitable in the new economy, companies must quickly tailor the value proposition of current goods and services to changing customer behavior. Consider these strategies: Package separate products and services in a single offering that provides customers a simplified, complete solution. For

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Epicor's Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary


One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of a strategic merit as opposed to a knee-jerk, ‘me too’ impulse owing to the ongoing consolidation craze in the market.

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Hydro One Networks Chooses Space-Time Insight to Improve Service Reliability


Hydro One Networks, a planning, construction, operations, and maintenance provider for transmission and distribution networks in Ontario recently selected the Space-Time Insight Situational Intelligence suite to provide a consistent and comprehensive view of asset risks and priorities to help operators and field service crews to collaborate and improve lifecycle decisions over all maintenance

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Exact Software--Working Diligently Towards the "One Exact" Synergy Part One: Event Summary


By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as business process management and business activity monitoring), Exact Software may have gotten the wherewithal to almost be reckoned with uniformly (i.e., One Exact) on a global scale by all earnest enterprise mid-market contenders.

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Navigator Business Solutions Navigator One for SAP Business One (v88) for Accounting Certification Report


Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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5 Tech Solutions for Top HR Time Wasters


Even the most seasoned HR professionals can find themselves trapped in the same administrative time drains day after day. This eBook gives five technology tips that allow you to work smarter and reclaim hours of lost time in the day while making your entire organization more productive. By streamlining and automating routine, time-consuming activities you’ll be able to spend more time on strategic, value-added activities and less time on administration.

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Real-Time Insights to Forge Deeper Relationships with Your Customers


SAP Customer Engagement Intelligence, powered by SAP HANA, helps deliver highly targeted marketing campaigns and forge deeper relationships with customers. In addition to on-premise deployment options, customers can deploy SAP Customer Engagement Intelligence in the cloud on a subscription-based license model. Read this document to learn more and get a free three-day trial.

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Cezanne HR Time Management


Time is the latest addition to Cezanne HR’s expanding suite of HR software solutions. It allows employees to quickly and easily record how they are using their time across multiple projects and activities, and in multiple companies or countries. Find out how to reduce administration and make time recording and timesheets effortless for employees and managers alike.

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Accu-Time Systems Releases TimeCom


Accu-Time Systems (ATS), a subsidiary of Amano USA Holdings, Inc., recently released TimeCom, a time-clock and cloud-based integration middleware solution. The new solution aims to allow any enterprise resource planning (ERP) or workforce management (WFM) application suite to collect employee time and attendance (T&A) data around the clock with minimal administration.

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RFID ... For Customers?


Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise, was about RFID.

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How Analytics Bring Organizations Closer to Their Customers


Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and advanced analytics to change the way business is conducted. The end goal should be to personalize marketing messages in a way that allows organizations to narrowly target specific customers based on the knowledge of the customer they already have.

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