Office Equipment Dealers

Lucrative but 'Risky' Aftermarket Business—Service and ...

by P.J. Jakovljevic and Olin Thompson ... high tech/electronics, medical equipment, office equipment, specialty equipment, telecommunications, utilities ... provide parts for dealers or others to ... http:/.../Research/ResearchHighlights/SCM/2005/07/research_notes/MN_SC_PJ_07_29_05_1.asp - 20k - 2005-07-28 Summary: The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain management (SCM) of spare and replacement parts.

The Basics of Quote-to-order Systems

by P.J. Jakovljevic ... production characterized by specialized equipment and labor) in a ... systems in the supplier’s back-office. Sellers (including their agents, dealers, etc.) and ... http:/.../Research/ResearchHighlights/CRM/2008/08/research_notes/TU_CR_PJ_08_18_08_1.asp - 22k - 2008-08-18 Summary: Global competition means more choice for consumers and increasing customer demands. Manufacturers and distributors must develop a better understanding of what customers want so that they can configure, produce, and deliver products and services faster and more cost-effectively.

The Basics of Quote-to-order Systems

by P.J. Jakovljevic ... production characterized by specialized equipment and labor ... to fulfillment systems in the supplier's back-office. ... including their agents, dealers, etc.) and ... http:/.../Research/ResearchHighlights/CRM/2007/11/research_notes/TU_CR_PJ_11_09_07_1.asp - 23k - 2007-11-09 Summary: Global competition means more choice for consumers and increasing customer demands. Manufacturers and distributors must develop a better understanding of what customers want so that they can configure, produce, and deliver products and services faster and more cost-effectively.

The Basics of Quote-to-order Systems

by P.J. Jakovljevic ... production characterized by specialized equipment and labor ... to fulfillment systems in the supplier's back-office. ... including their agents, dealers, etc.) and ... http:/.../Research/ResearchHighlights/CRM/2008/11/research_notes/TU_CR_PJ_11_28_08_1.asp - 23k - 2008-11-28 Summary: Global competition means more choice for consumers and increasing customer demands. Manufacturers and distributors must develop a better understanding of what customers want so that they can configure, produce, and deliver products and services faster and more cost-effectively.

Quote-to-order Solutions and Key Performance Indicators

by P.J. Jakovljevic ... personalized documentation for prospects, dealers, and internal ... as industrial machinery or capital equipment, there may ... still involve some back-office function ... http:/.../Research/ResearchHighlights/CRM/2007/11/research_notes/TU_CR_PJ_11_26_07_1.asp - 20k - 2007-11-26 Summary: Providers of complex products, systems, and services should view quote-to-order (Q2O) systems as enablers that can improve competitive advantage. At the same time, users should remember that Q2O solutions are not necessarily advantageous for all manufacturing departments or businesses.

The Complexities of Quote-to-order and Possible Solutions

by P.J. Jakovljevic ... sales force, channel partners, and back-office personnel by ... IT hardware, and other complex equipment, companies are ... or the network of dealers, agents, resellers ... http:/.../Research/ResearchHighlights/CRM/2007/11/research_notes/TU_CR_PJ_11_12_07_1.asp - 25k - 2007-11-12 Summary: It is becoming necessary to go beyond the direct sales force to sell complex products. With the advent of personal computers and the Internet, new possibilities for reaching manufacturing clients have opened up, and new sales opportunities have become available.

Epicor's Mid-Market Pitch Becomes Higher For (One) Scala Part ...

by P.J. Jakovljevic ... through its network of partners and dealers in most ... requirements of a branch or sales office in remote ... licensing them in an original equipment manufacturer [OEM ... http:/.../Research/ResearchHighlights/Erp/2004/12/news_analysis/NA_ER_PJ_12_15_04_1.asp - 19k - 2004-12-15 Summary: Scala, with main direct office coverage in Europe and the Far East, and through its network of partners and dealers in most remote, esoteric, and still low-penetrated markets, perfectly fits the description of an ideal Epicor supplement.

Challenging the Competition: Mega-mergers and Supply Chain ...

by P.J. Jakovljevic ... Systems are updated with the latest sales in fifteen minutes at the store level and within an hour back at the home office in Bentonville, Arkansas (US). ... http:/.../Research/ResearchHighlights/Scm/2005/04/research_notes/TN_SC_PJ_04_19_05_1.asp - 31k - 2005-04-19 Summary: In theory, the Kmart-Sears merger could produce a new layer of competition to mega-retailers such as Wal-Mart. However, it needs more than just size to be competitive. It needs to coordinate its retail strategy with supply chain technology to make it triumph.

IBS–Slow but Steady (and Demand-Driven) May Win the SCM Race

by P.J. Jakovljevic ... and include computers and network equipment that contribute ... solution for both importers and dealers in the ... in the US, complementing its current office in Folsom ... http:/.../Research/ResearchHighlights/ERP/2005/09/research_notes/VN_ER_PJ_09_06_05_1.asp - 28k - 2005-09-06 Summary: IBS, a conservative Swedish enterprise resource planning and supply chain management, seems to be making right moves to remain the leader within its selected segments. However, the road to becoming uniformly globally recognized player will not be smooth.

Merging Disparate IT Systems and Exploiting Multichannels

by P.J. Jakovljevic ... Still, a far greater challenge than merging these two POS systems will be with back-office applications at respective headquarters, including the merchandising ... http:/.../Research/ResearchHighlights/Scm/2005/04/research_notes/TN_SC_PJ_04_20_05_1.asp - 23k - 2005-04-20 Summary: Astute IT strategies should help any company develop a strong competitive advantage whether it be improved time-to-market, better insights about customers behavior and preferences, or to devise a more efficient supply chain. This should be embraced by Sears Holding and Federation/May.