What Brings Customers Closer to Your Product Development? » The ...
... technologies to allow consumers to submit, vote for, and track new product development ...
2.0
and PLM is that those Web 2.0 efforts on customer input should be ...
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| blog.technologyevaluation.com/.../2009/07/09/what-brings-customers-closer-to-your-product-development/ - 43k - 2009-07-09 |
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Fujitsu Poised to (Inter)Stage Glovia's Comeback Part One: Event ...
| by P.J. Jakovljevic |
... The culmination of two years of development effort and customer input, glovia.com
7 ...
The vendor claims its new solution will enable companies to improve their ...
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| http:/.../Research/ResearchHighlights/Erp/2004/01/research_notes/EN_ER_PJ_01_20_04_1.asp - 16k - 2004-01-20 |
| Summary: Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled
with Fujitsu's Interstage infrastructure platform, low brand recognition outside Japan and nascent channel and traction for
multiple products within the Fujitsu products' family wi
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IFS Continues Its Reinvention through Pruning Part Three: Market ...
| by P.J. Jakovljevic |
... the install base versus the zeal for hitching brand new customers. ... product (and services)
management and development processes to allow customer input at every ...
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| http:/.../Research/ResearchHighlights/Erp/2005/02/news_analysis/NA_ER_PJ_02_09_05_1.asp - 23k - 2005-02-09 |
| Summary: By selling CAD and payroll applications, IFS may not only control potential damage but also 'kill two birds with one stone'
by 1) leveraging Bentley's and Personec's commitment to a true partnership and product integration to boost both parties’
license sales, while streamlining its own operations; and
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Experiencing the Customer Experience: Listening to, Learning from ...
| by Bruce Culbert |
... involved in the design, development, and rollout of new offerings. ... actions taken
by Benjamin
Studios as a result of customer and consumer input allowed the ...
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| http:/.../Research/ResearchHighlights/CRM/2007/02/research_notes/MI_CR_XBC_02_28_07_1.asp - 25k - 2007-02-28 |
| Summary: To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they
are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management
is all about.
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Stemming the Loss of Knowledge Capital: A Business Fix for ...
| by Christina Park and Wayne Thompson |
... need to manage change inherent in new policies, procedures ... management system, together
with
input from customers ... can anticipate and solve customer projects even ...
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| http:/.../Research/ResearchHighlights/PLM/2007/11/research_notes/MN_PL_CP_11_05_07_1.asp - 16k - 2007-11-05 |
| Summary: The clock is ticking for manufacturers to come up with a solution to the ongoing loss of knowledge capital. Their best hope
lies in introducing knowledge management strategies across the enterprise—before it’s too late.
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The Tricky Enterprise Applications Needs of Plastics Producers
| by P.J. Jakovljevic |
... on implementing a number of new customer-centric business practices, including a
new product
management methodology that solicits customer input at every phase ...
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| http:/.../Research/ResearchHighlights/ERP/2006/09/research_notes/TU_ER_PJ_09_05_06_1.asp - 21k - 2006-09-05 |
| Summary: General enterprise resource planning (ERP) providers, even those which are viable companies with a solid product, typically
do not meet the tricky requirements that are vital to the plastics industry and related so-called mill or material converter
businesses.
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Made2Manage Systems 'One Year After': Reenergized and Growing Part ...
| by P.J. Jakovljevic |
... basis, thereby, like its new parent, trying to ... and continuously updates knowledge
about customer
needs, motivation ... It measures both input across all operational ...
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| http:/.../Research/ResearchHighlights/Erp/2005/02/research_notes/EN_ER_PJ_02_23_05_1.asp - 27k - 2005-02-23 |
| Summary: Made2Manage focused on enriching the software ownership experience for its customers--to the point where they sometimes even
volunteer to influence prospective buyers.
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Best Software To Hold Competition At Bay Part Two: Strategy
| by P.J. Jakovljevic |
... in the way they organize their customer and inventory ... their industry knowledge by
creating
a new Accountants Division ... In fact, focus groups and input from both ...
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| http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/EN_CR_PJ_12_19_02_1.asp - 20k - 2002-12-19 |
| Summary: Best Software's top objective is to encourage customers to stay with the company for the life of their business.
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Battery Power Shakes Up Made2Manage Part Two: Challenges and User ...
| by P.J. Jakovljevic |
... As new management analyzes the business, customer input is of critical importance,
and
the vendor cites some customers have been supporting its recent business ...
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| http:/.../Research/ResearchHighlights/Erp/2003/09/news_analysis/NA_ER_PJ_09_15_03_1.asp - 20k - 2003-09-15 |
| Summary: The time for existing Made2Manage customers and partners to act is now. The new owners’ motivation in buying the product and
vendor must have been the install base and that is you. Showing interest and being vocal about your needs is your part in
keeping the relationship the way you want it.
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Baan Resurrects Multi-Dimensionally Part 1: Recent Announcements
| by P.J. Jakovljevic |
... on January 11, Baan announced a new web-based ... sales data from the field directly
into customer
databases and ... shorter sales cycles and reduced order-input errors ...
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| http:/.../Research/ResearchHighlights/Erp/2002/02/research_notes/EN_ER_PJ_02_18_02_1.asp - 19k - 2002-02-18 |
| Summary: Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives?
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