Having just completed implementing your enterprise-wide software, you are about lean back, put your feet up on the desk, and enjoy the fruits of your labor. Not so fast! While you were completing your implementation project, a new release of the software may have already hit the street or, for sure, there is one in the pipeline. Now you are faced with the decision as to if and when to take on the new release. Maybe now is the time to look at how a new class of software tools, enterprise process improvement (EPI), can assist you in the upgrade decision.
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rather smooth out the learning curve. If you are unable to cajole, encourage, or outright browbeat the original project team members to support the new implementation effort, you may be near or at the original budget. And, depending on how soon after the last release you start the new release implementation, don't be surprised at hearing the refrain, Here we go again, sung in a less than enthusiastic tone. Of course, there are the intangible costs such as business disruption and the burden on the users