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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 job to date


Job Scheduling Evaluation Checklist
When buying a job scheduling solution, you should gather as much information as possible to make an objective comparison of competitive products’ key

job to date  includes all user interactions, job run statuses and error messages V       Ability to set error, audit, and diagnostic levels for complete error handling and resolution V       Security Pre-defined security policies including role-based security using existing user IDs and passwords V       Password encryption for all agent and application user IDs V       Administrators can grant/deny access to jobs, agents and user abilities and enable view-only oroperator-only consoles V       Supports

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Small Business Software (SBS)

The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending beyond mere accounting functions, it is primarily applicable to those businesses for which full-scale ERP software may be too complex or cumbersome. However, the model of SBS solutions includes all the essential categories such as General Ledger, Accounts Payable (A/P) and Accounts Receivable (A/R), Payroll, Job and Project Costing, Multinational Accounting, Light Manufacturing, Inventory, Technology, and much more. 

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Documents related to » job to date

How to Measure Customer Satisfaction


Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

job to date  did a fairly good job and merit a better rating. The customer is an average person. His rating is influenced by some of the factors mentioned in the first scenario. Let us assume that he rates the vendor's performance as high. As a result, the personnel involved in the project execution might receive better hikes and bonuses. Such a situation would further demotivate the personnel from the second scenario. Scenarios two and three give rise to the phenomenon known as rewarding the underperformers and Read More

How to Choose a Manufacturing System


If you’ve worked for more than one manufacturing company, you know that each one is different. Different processes, systems, problems—all these variations mean you need a system tailored to your needs. And with so many available solutions, you could spend months looking at demos, and still not find it. However, you can start by asking yourself eight simple questions.

job to date  your business. While some job shop manufacturers will need these features, others will not. Questions to Ask Your Software Supplier Four Mistakes People Make When They Buy Mamanufacturing Software Not doing their homework You're already a step ahead of most people because you're reading this booklet. Most people don't have their objectives in hand before they buy. Misunderstanding the benefits of automation Computers do not replace intelligence, judgment, hard work or productive employees. Ignoring Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

job to date  users for each department, job function, or operational area. Doing so assumes that each executive secretary will use the same set of functions and features-not always an accurate assumption-and that each call center operator will use the same set of features and functions-more likely to be true within a job category. Entry-level operators will likely use the same subset of functions; supervisors will likely use the same set, and so on. Once a cross-section of users is identified, one more simplification Read More

4 Steps to a Best-run Business


To promote fast growth, small businesses often sacrifice process control for creativity. But sooner or later, unstructured creativity compounded by fast growth leads to the inability to make fact-based business decisions. Learn about four steps to developing a business strategy that can help you run your business more effectively by applying better control over your cost structure, minimizing risk, and anticipating change.

job to date  has done a tremendous job of translating our business requirements into an easy-to-digest business flow within SAP Business ByDesign ' it's clear that SAP really took the time to understand how smaller businesses think and operate. Kevin Flanagan, CEO, Compass Pharma Services LLC Whether you are just starting out with basic task automation or have already done some business optimization and want to further improve it using industry-proven best practices, SAP can help you determine the right path. Some Read More

Machine Telematics: Leveraging Machine-to-Machine Technology to Improve Customer Relationships and Product Reliability


Information technology provides the foundation to store, process, and manage today’s huge volumes of telematics data, which will only continue to grow. In addition, analytical tools are available to tap the intelligence hidden in this data and deliver valuable insights. By capitalizing on the synergy between machine telematics and new innovations such as in-memory computing, mobile, and analytics solutions, manufacturers can gain the timely, accurate insights needed to drive product design improvements, manufacturing process improvements, overall quality improvements, and improved service parts management.

job to date  Telematics: Leveraging Machine-to-Machine Technology to Improve Customer Relationships and Product Reliability Information technology provides the foundation to store, process, and manage today’s huge volumes of telematics data, which will only continue to grow. In addition, analytical tools are available to tap the intelligence hidden in this data and deliver valuable insights. By capitalizing on the synergy between machine telematics and new innovations such as in-memory computing, mobile, and Read More

From Promises to Proof: How to Demonstrate Value to Your Customers


For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an integrated, offline reporting solution can help ensure that your customers perceive your value in the ways that matter most to all managers within the customer organization.

job to date  Promises to Proof: How to Demonstrate Value to Your Customers For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an Read More

5 DNS Security Risks That Keep You Up At Night (And How To Get Back To Sleep)


DDoS, cache poisoning, footprinting, oh my! Who knew that there were so many ways to threaten the security of your DNS? Read this white paper to find out all of the scary details about these attacks and what you can do to prevent them.

job to date  DNS Security Risks That Keep You Up At Night (And How To Get Back To Sleep) DDoS, cache poisoning, footprinting, oh my! Who knew that there were so many ways to threaten the security of your DNS? Read this white paper to find out all of the scary details about these attacks and what you can do to prevent them. Read More

From Local to Hosted: The Story of One Company’s Migration to On-demand ERP


Here’s the inside story on how an international manufacturer using a traditional, local enterprise resource planning (ERP) solution shifted gears to end up with an on-demand, remotely hosted ERP system. It wasn’t the change the company originally intended, but the benefits proved too overwhelming to resist.

job to date  Local to Hosted: The Story of One Company’s Migration to On-demand ERP Welcome to TEC radio. I’m your host, Wayne Thompson Here’s a story to get you thinking if your organization has a traditional, local, ERP [ enterprise resource planning ] system running the business. It tells why Asahi Kasei Spandex America , a subsidiary of Asahi Kasei Group of Japan, made the transition from a locally hosted ERP solution to a remotely hosted, on-demand ERP system. The company was searching for a solution Read More

CallidusCloud Connections C3—Focusing on Sales and Marketing to “Lead to Money”


This year’s CallidusCloud Connections C3 conference in Las Vegas furthered CallidusCloud’s efforts to push the market awareness of its Lead to Money suite. While the incentive and compensation and configure price quote (CPQ) modules remain two main entry points for most customers, at the conference the vendor focused on the ability of the suite to make sales and marketing work as one in order to close deals faster.

job to date  Connections C3—Focusing on Sales and Marketing to “Lead to Money” This year’s CallidusCloud Connections C3 conference in Las Vegas furthered CallidusCloud’s efforts to push the market awareness of its Lead to Money suite. While the incentive and compensation and configure price quote (CPQ) modules remain two main entry points for most customers, at the conference the vendor focused on the ability of the suite to make sales and marketing work as one in order to close deals faster. Read More

RedPrairie: Enabling End-to-End Supply Chains (from Manufacturer to Retail Shelf)


RedPrairie provides best-of-breed supply chain execution, workforce, and all-channel retail solutions designed to streamline and expedite the flow of goods from raw materials into the hands of the consumer. In this article, TEC senior analyst P.J. Jakovljevic describes how the company has positioned itself through its acquisitions, outlook, and integration initiatives to be able to fulfill its “Buy Anywhere—Fulfill Anywhere” philosophy.

job to date  it is the analysts’ job to compare and contrast vendors, we concentrate on providing the best solutions possible for our customers. As we stated earlier, we feel we have taken a unique course that is different from that of our competitors. In regard to multi-channel retail order fulfillment, we feel it is essential to have visibility to both the actual inventory within each store and the availability of the workforce to perform the associated tasks in order to fulfill orders efficiently, accurately, Read More

Hewlett-Packard’s NetServer Division - #3 to Get Ready, or #4 to Go?


Hewlett-Packard is one of the leading computer companies in the world, but they have fallen to fourth place in the Intel-based server market. Will they move back to being a key player, or remain an also-ran?

job to date  Packard’s NetServer Division - #3 to Get Ready, or #4 to Go? Vendor Genesis Hewlett-Packard (HP) was formed in 1939 by Bill Hewlett and David Packard, starting out in the famous garage behind Mr. Packard's house in Palo Alto, CA. The first product was a resistance capacity audio oscillator, an instrument used to test sound equipment. HP continued to grow through design and production of instruments and test equipment. HP's first entry into a computer-related business was in 1958, when it acquired Read More

IPSec VPNs for Extranets: Not what you want to wake up next to


In general VPNs are ill suited to building multi-company extranets, for any situation that extends across organizational boundaries, or where there is unbalanced trust between end points. This article discusses the basic requirements for a true extranet solution.

job to date  VPNs for Extranets: Not what you want to wake up next to Business Drivers for Extranets The market for extranet connections is growing because corporations are motivated to: Extend their B2B connections to existing partners (Today, an average of only 37% of corporations are connected with their business partners, usually with basic data exchanges such as EDI VANs (1) )   Expand these connections beyond data exchanges to direct real-time access of data and applications   Connect with new partners as Read More

How to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market


Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client loyalty. Find out how.

job to date  to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client Read More

Accelerating Lead to Cash to Rekindle Profitable Growth New Economic Order Drives Need for Discipline and Integration


Solutions are now available to integrate the lead-to-cash process with the supply chain, back-office accounting, and more. The companies that succeed in the new order will make use of these new tools to creatively accelerate their lead-to-cash process. They will achieve the agility necessary to enhance the customer experience, trump the competition, and revitalize profitable growth. Find out how.

job to date  Lead to Cash to Rekindle Profitable Growth New Economic Order Drives Need for Discipline and Integration Solutions are now available to integrate the lead-to-cash process with the supply chain, back-office accounting, and more. The companies that succeed in the new order will make use of these new tools to creatively accelerate their lead-to-cash process. They will achieve the agility necessary to enhance the customer experience, trump the competition, and revitalize profitable growth. Find Read More