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Contact Center Buyer's Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP

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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » jde beginner s guide


A Buyer's Guide to the Auto-ID Enabled Supply Chain
This radio frequency identification (RFID) buyer's guide from Raftar Corpo. is a resource for medical device companies with plans to evaluate or deploy RFID

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Aderant Solutions Guide
Aderant serves the legal and professional services industry with innovative solutions that are helping firms of all sizes worldwide meet client demands. Read

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CRM Buyer's Guide
If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

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HR Executive's Guide to Web 2.0: Cracking the Code for Talent Management
Find out in the Aberdeen report HR Executive's Guide to Web 2.

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Hosted VoIP Buyer's Guide: Creating Virtual Offices
In Hosted VoIP Buyer's Guide: Creating Virtual Offices, you'll discover how a hosted VoIP phone system is the key to creating a virtual office ...

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Beginner’s Guide to VoIP
Digital phone systems that convert voice into data for transmission over data networks is the phone of the future. This white paper provides an overview of

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TEC 2013 ERP Buyer's Guide for Process Manufacturing
A focus on user experience is driving ERP vendors to deliver lean, flexible solutions that blur the lines between traditional ERP tiers. Read this buyer’s guide

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Industry Expert's Guide to Buying a Business Phone System
Learn about VoIP and how you can get more for less in Industry Expert's Guide to Buying a Business Phone System.

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SMB Networking Buyer's Guide
This guide to networking for small to medium businesses (SMBs) is designed to help decision makers quickly identify their specific needs and includes a

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A Short Guide to Wikis
What’s all this hype about wikis anyway? According to Gartner’s Hype Cycle, wikis are descending from the crest of a hype wave and coasting into areas where

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8 Essential CRM Best Practices-an Executive Guide
In this informative white paper, 8 essential CRM best practicesan executive guide, you'll discover the eight key elements of highly successful CRM ...

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TEC 2012 Business Intelligence and Data Management Buyer's Guide
The advent of new computing models and innovative technologies is reshaping the business intelligence (BI) landscape. Read this buyer’s guide to get the latest

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ERP: A Layman’s Guide
Every enterprise resource planning (ERP) implementation comes with risks. But a seven-figure price tag and a painful multiyear deployment don’t have to be part

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Business Intelligence Buyer's Guide (Summary Edition)
This buyer guide is for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems

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