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Abstract: As
modern enterprises grow in complexity and scope, managers struggle to keep pace. Business process management (BPM) is increasingly seen as a way to master the swelling complexity of
modern corporations and coordinate the work of thousands of people by focusing on well-defined processes. Find out how BPM, applied the right way, can fulfill the promise of IT to automate business processes and directly support strategy.
PubDate: 6/2/2009 4:15:00 PM
Abstract: The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.
Abstract: Broadband Internet subscribers have a choice between DSL or cable systems. Providers of each system must meet the particular billing challenges raised when offering such services. Each system has areas of potential revenue loss, and billing system strategies must take these into account in order to reduce the risks.
Abstract: Among the areas where modern enterprise asset management (EAM) systems provide substantial benefits is the driving out of inefficiencies in business processes. This is why the development of effective maintenance policies is generally the foremost consideration for modern asset managers.
Abstract: The benefits of implementing a manufacturing system are well known and well documented, but there are many factors to consider when selecting a system. Companies seeking to automate their manufacturing systems, wanting to upgrade entry-level software, or seeking new technology need to ask themselves serious questions to determine if and what type of enterprise resource planning (ERP) system to get. Learn how to assess if you need a new ERP system for your process manufacturing environment.
Abstract: Have you come to the conclusion that your company needs a supply chain planning system? Do you need to provide management and other key decision makers with reasons why you need a supply chain planning system? One way that a supply chain planning system can help you is by enforcing best practices and processes. Get more details on this and 10 other reasons why you should implement a supply chain system that works for you.
Abstract: As time passes, enterprise resource planning (ERP) systems drift further and further into misalignment with enterprise goals, strategies, and tactics. Eventually your legacy ERP system begins to interfere with your company’s ability to operate efficiently. Examine ERP evaluation criteria and techniques, and equip yourself with the tools and knowledge you need to measure your current ERP system’s effectiveness.
Abstract: As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.
Abstract: If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business. This section reviews the major design factors affecting system usage in a manufacturing environment.
Abstract: If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business. This section reviews the major design factors affecting system usage in a distribution environment.
Abstract: System planning is the Achilles’ heel of a data center physical infrastructure project. Planning mistakes can propagate through later deployment phases, resulting in delays, cost overruns, wasted time, and a compromised system. These troubles can be eliminated by viewing system planning as a data flow model, with sequenced tasks that progressively transform and refine data from initial concept to final design. Learn more.
Abstract: A business phone system is only as effective as its implementation. Despite its streamlined architecture, installing a voice over Internet protocol (VoIP) telephone system can present some challenges. The key to a successful rollout is a well-planned, phased approach. Following these 10 steps can help you lay the foundation for a system overhaul as well as streamline your business communications for many years to come.
Abstract: There are many factors to consider when purchasing a new phone system. In addition to planning the scale of your proposed system and how long you expect to use it, you should also think about the number and type of features you need, from call hold and speed dial, to computer telephony integration (CTI). Put your money where your voicemail is: find out about the latest phone system features and improve your bottom line.
Abstract: As a wire and cable manufacturer, you probably already have a computer system in place that you couldn’t operate without. However, this system may be outdated, or may not provide the capabilities you need. But moving to a new enterprise-wide business system is an important step—one you can’t afford to take lightly. What, exactly, do you look for?
Abstract: This UltiPro Workforce Management technology white paper offers an overview of UltiPro’s technical architecture, and is primarily intended for information technology executives and professionals who want to better understand UltiPro’s technology advantages. After reading this white paper, the reader should have a clear understanding of the modular design and underlying technology of the UltiPro Workforce Management solution and the key benefits to the information technology (IT) organization.
Abstract: The issues created by the use of punch card ballots, an obsolete technology, during the recent US Presidential election are similar to the ones that businesses confront every day when dealing with technological change. It is therefore instructive to examine voting technology issues in the way that most businesses would approach an important information technology decision.
Abstract: While the board has no business telling management which employee performance management (EPM) system to use, it does have the right to ensure an effective system is in place. EPM is one of the central tools for directing and monitoring activities right across an organization. Employing this system will ensure that any goals set out by management are clearly visible to everyone up the chain of command—including the CEO.
Abstract: It has been estimated that two-thirds of all complex technology solutions, such as customer relationship management (CRM), enterprise resource planning (ERP), and performance management result in less than successful outcomes. Implementing a complex technology-enabled performance management solution is a worthwhile, but significant challenge. That’s why the implementation of technology must be a small part of a larger change effort.
Abstract: Technology innovation continues at an incredible rate. Computing power, end user devices, networking and communication options, and software applications all offer new capabilities and options unimagined even five years ago. But the challenge remains the same as ever: how to select technology investments wisely? By following some basic guidelines, a company can help ensure its technology investments support business direction.