Hours

Productivity for Software Estimators

by Murali Chemuturi and Sarada Kaligotla ... Attempts have been made to specify the productivity as 10 person-hours per function point, but with a rider that the person-hours per function point could vary ... http:/.../Research/ResearchHighlights/SoftwareTestTools/2007/05/research_notes/TU_TT_XMC_05_30_07_1.asp - 19k - 2007-05-30 Summary: Presently, software estimation is considered to be an art rather than a science. At the heart of this perception is the lack of understanding of the concept of 'productivity.' This article attempts to provide insight into the concept of productivity.

Case Study: Manufacturing ERP Evaluation & Implementation

by Case Study Spotlight ... Attempts have been made to specify the productivity as 10 person-hours per function point, but with a rider that the person-hours per function point could vary ... http:/.../Research/ResearchHighlights/ERP/2007/05/research_notes/LG_ER_TEC_05_29_07_1.asp - 21k - 2007-05-29 Summary: A leading South Korean auto parts manufacturer turns to new ERP system to reduce costs, create an integrated system featuring standard processes and links to automobile manufacturers, and institute profitability checks on each product via profit analysis. The company had been considering adopting a new E

Appointment Scheduling - Achieving the Positive Ripple Effect Part ...

by Rachel Nemecek ... The Washington Post says it best, "Miserable hours, low pay, lonely existence. ... In addition, appointments may only be scheduled during set business hours. ... http:/.../Research/ResearchHighlights/Scm/2002/06/research_notes/TU_SC_XRN_06_27_02_1.asp - 20k - 2002-06-27 Summary: Accurate appointment scheduling can provide great benefit to all in the supply chain through improvements in efficiency, visibility, resource and capacity utilization, and product flow.

Call Center Protocols: Getting Problems Solved! » The TEC Blog

... Every organization has its own SLA numbering scheme, and the time it takes to resolve an issue is given a set number of hours or days, depending on if the ... blog.technologyevaluation.com/blog/2008/07/15/call-center-protocols-getting-problems-solved/ - 43k - 2008-07-15

Maintenance Scheduling 101

by Lorne MacDonald ... When creating weekly schedules we had to schedule all due PMs first and then distribute the remaining labor hours according to priority. ... http:/.../Research/ResearchHighlights/Erp/2005/01/research_notes/MI_ER_XLM_01_29_05_1.asp - 21k - 2005-01-29 Summary: Many organizations have tried to address their maintenance scheduling woes by introducing new and sometimes very advanced technologies. The reality is that trying to automate something that's broken will cause even more frustration and finger-pointing.

Planning Horizon of a Technical Personnel Management System

by Juan Francisco Segura ... percent of the time, or avoiding keeping an aircraft on land due to maintenance issues over 5 percent of the time compared to the fleet's average flight hours. ... http:/.../Research/ResearchHighlights/HumanResources/2005/08/research_notes/TN_HR_XJF_08_19_05_1.asp - 22k - 2005-08-19 Summary: Airlines struggle every day to reduce costs, maintain the level of customer service, and have more efficient processes, and this puts more pressure on line maintenance supervisors and engineers. This is where a maintenance personnel management system can be useful.

Fixing Security Backdoors:<br> Red Hat 1, Microsoft 0

by C. McNulty ... To its credit, Red Hat responded and posted a fix within six hours of the report. ... Red Hat posted a fix within six hours of the MSNBC story. ... http:/.../Research/ResearchHighlights/HardwareOS/2000/05/news_analysis/NA_HW_CFM_05_09_00_1.asp - 7k - 2000-05-09 Summary: April is the cruelest month for operating system security holes. Red Hat posted a fix within six hours, but Microsoft leaves us… still waiting!

Appointment Scheduling - Achieving the Positive Ripple Effect Part ...

by Rachel Nemecek ... Table 2. Using the wait time figure of 33.5 hours per week (cited from the National Dry Van Drivers Survey) the total number of miles that could be gained from ... http:/.../Research/ResearchHighlights/Scm/2002/07/research_notes/TU_SC_XRN_07_01_02_1.asp - 9k - 2002-07-01 Summary: Reducing wait time to just 17 hours per week would reflect a gain of approximately 32,160 miles per year by each trailer.

Appointment Scheduling - Achieving the Positive Ripple Effect Part ...

by Rachel Nemecek ... would need the ability to uniquely configure each of its facilities with its own capacity constraints, standard loading/unloading times, hours of operation ... http:/.../Research/ResearchHighlights/Scm/2002/06/research_notes/TU_SC_XRN_06_28_02_1.asp - 16k - 2002-06-28 Summary: Integration of the appointment scheduling system with other systems is necessary for maximum benefit.

Caution! Will A Traditional ERP System Help You Deliver Projects?

by David Smith, GDBS BEng(hons) AMIEE ... Case in point, if the project has 100 hours worth of installation- it could mean one person for 100 hours, or it could be deployed quicker with a larger crew. ... http:/.../Research/ResearchHighlights/Erp/2003/03/research_notes/MI_ER_XDS_03_12_03_1.asp - 16k - 2003-03-12 Summary: Companies who build specifically for a customer have unique requirements that are often not understood or dealt with well by some ERP vendors, particularly in the mid-market, who think that systems designed around volume manufacturing fit everywhere.