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Abstract: Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some
practical steps for actually performing business process analysis and fostering change in your company.
PubDate: 8/23/2001
Abstract: Great service is the number one reason customers cite for being loyal and recommending companies to friends and colleagues. On the flip side, 80 percent of customers say they stopped doing business with a company because of a bad services experience—and that they’ll never do business with that company again. Learn about a proven and practical approach to delivering great service and reaping critical customer benefits.
Abstract: Just uttering the term 'blade server' creates confusion and spawns many questions. That’s because the term is applied to a wide range of hardware and software products that can vary greatly in terms of value, functionality, and fit in the enterprise. This is akin to using the term 'automobile' to describe everything from a three-cylinder compact car to an eight-passenger SUV. In this buying guide, we’ll sort out the confusion and provide you with a practical checklist for evaluating current market offerings. There is a place for blade servers in your enterprise, but not every enterprise needs every offering available.
Abstract: Great service is the number one reason customers are loyal and recommend companies to friends and colleagues. But on the flip side, 80 percent of customers say they stop doing business with a company because of a bad service experience—and that they’ll never do business with the company again. Find out how you can gain the essential service capabilities, both online and at the service center, to keep your customers loyal.
Abstract: While today’s regulatory environment poses significant challenges to businesses, it should be looked at as an opportunity—one that turns compliance efforts into capital gains. You can accomplish this with an internal audit of your change management policies. This checklist will help your business prepare for a high-level process audit while providing tools your IT managers can use for maximum results.
Abstract: When it comes to your Web applications, speed is the only metric that matters. After all, Web apps handle the bulk of your critical operations, from inventory and customer relations, to sales and accounting. They’re essential for interacting with your business partners, and without them there’d be no such thing as e-commerce. Read this guide to find out what you can do to accelerate your Web applications to top speed.
Abstract: Today, more business than ever is done in branch offices or at remote sites, but very few IT resources are actually hosted there. To reduce costs, businesses often consolidate applications—but consolidation can lead to poor performance. With the right solution, however, acceleration techniques—like bandwidth management and protocol optimization—can be properly dispersed to remote applications, helping increase performance.
Abstract: Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult because there is really no one-size-fits-all ERP solution. However, there are certain basic principles that apply to nearly every company’s situation. Find out what they are, and learn how you can increase your chances of a successful ERP implementation.
Abstract: Consider the ideal manufacturing and distribution process—one that eliminates human error, improves speed and efficiency, and increases information availability; a process that offers high security and delivers data without a network connection. This is what a radio frequency identification (RFID) system can do to help solve logistical problems that may be affecting your manufacturing and distribution processes.
Abstract: Everyone wants the biggest bang for their IT buck—the most functionality and ease of use, deployed to the widest audience, for the lowest cost. But for years, packaged software, despite high up-front and recurring costs, has been a must-have. However, business professionals are beginning to recognize a more efficient approach to their software needs: the smart client.
Abstract: Developers obviously need to leverage best techniques to migrate MS Access applications to the MS SQL Server and Oracle Client/Server database platforms. However, they can also benefit from a presentation of specific migration procedures; guidance on which migration path makes the most sense; and a list of criteria to assist with the decision on whether to migrate at all.
Abstract: Today, engineer-to-order (ETO) manufacturers—also known as project-based manufacturers—experience significant market pressure across their sales, engineering and manufacturing groups as they strive to win business and streamline end-to-end processes. But by capturing engineering knowledge and using it to automate key business processes, manufacturers can increase sales bid and win rates, decrease internal operating expenses, and shorten lead times.
Abstract: Procurement organizations have been running electronic reverse auctions for years. Nevertheless, the use of auctions has not yet reached full potential. We’ve all heard the objections—and every objection stems from valid concerns. However, if your goal is to conduct fair and open competition among your supply base, reverse auctions can be an effective tool for bringing transparency to sourcing.
Abstract: To derive maximum value from your data, you need a strong data governance program that helps develop and manage data as a strategic business asset. The success of a data governance program thus hinges upon a robust data integration technology infrastructure. Developing the right technology infrastructure is critical to your ability to automate, manage, and scale your data governance program.
Abstract: Chief information officers keen to introduce service-oriented architecture (SOA) into their organization must deal with the many legacy applications that are potential roadblocks. To move to an SOA-enabled future, organizations have to service legacy applications, and evaluate which legacy application would give the best return on investment if modernized. The solution may be a process-oriented approach to legacy system transformation.
Abstract: Enterprise performance management (EPM) is the validation of perceptions. It is the ability to analyze business conditions and provide visibility into day-to-day operations to enable more effective and timely decision-making. Learn how to link strategy and execution to encourage the continuous improvement with your enterprise resource planning (ERP) system.
Abstract: Every company needs a clear set of goals and objectives to achieve maximum benefits from its business intelligence (BI) and planning projects. But a company must do more than state its goals to achieve its BI and planning objectives. It needs a working framework that provides a blueprint for success. Learn how a software solution can provide essential BI and planning functions while setting the stage for future growth.
Abstract: You know your organization’s need for stronger IT security can’t wait any longer. Regulatory compliance and the risk of a data breach are forcing you to implement more stringent security procedures. But password problems still consume time and money. Though the benefits of single sign-on (SSO) and strong authentication are significant, deploying an IT security solution can be daunting. Get tips on how to go about it.
Abstract: As a process manufacturer, if you’re actively searching for the right enterprise resource planning (ERP) system, you should focus on those ERP solutions that have a strong process manufacturing foundation. These ERP applications support many industry best practices to which you can align your business processes. Discover how a process-oriented ERP system can help you successfully manage your process manufacturing needs.