SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk. Learn how SaaS works, who the major vendors are, how SaaS can help your business grow, and how to find the SaaS solution that’s right for you. It’s all in this comprehensive SaaS Buyer’s Guide for Wholesale and Distribution from TEC and SupplyChainBrain.
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indeed applied regularly and free of charge. Assess the vendor's roadmap of product upgrades, and determine how often they are expected. 9. Service level agreements Clear service level expectations must be documented within the SLA, including penalty clauses for undelivered services or unmet expectations. Ensure that the SaaS vendor provides services beyond application delivery (e.g., business issues resolution, training, implementation support, customer service). 10. Training and Support In order for