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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 field sales force


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

field sales force  harder than ever for field sales representatives to stay on top of the game and keep your company's bottom line from sinking into the red. For one thing, there's the constantly changing landscape of customer demands that sales teams have to navigate. Customers' expectations are higher than ever before and continue to change, as statistics show. Business-to-business (B2B) e-commerce increases yearly and makes up the bulk of web-based sales: the US Census Bureau E-Stats report published in May 2008 states

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » field sales force

Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy


In a tough economy, retaining customers and reducing costs become paramount, and sales force productivity takes center stage. You should also be thinking about territory alignment: territory management directly affects customer relationships and the ability to tailor your approach to various market segments. Learn how to optimize territory alignment with the right set of tools, and overcome sales process obstacles.

field sales force  in tune with the field. They need to develop solid insights into each sales rep's capabilities, experience, performance, internal influence, and rapport with accounts. This human element is essential to developing balanced territories. When realignment is necessary, understanding each individual enables sales managers to better deal with change management, establish equitable assignments and compensation plans, and mitigate stress among salespeople. Further, an appreciation of individual relationships Read More

Assessing the Drivers of Sales Performance


Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer's total experience, and provides little information for planning. The solution is to reorient performance metrics to become value-driven.

field sales force  web site , and field service functions are often regarded by senior management as necessary costs. Therefore, functions are managed with a cost and risk containment mindset that may not be complementary to the customer experience. Often, the metrics will revolve around productivity (e.g., calls handled per hour) as opposed to metrics (e.g., the time to resolve problems, or problems resolved during the first call). Fulfillment is really an aggregation for manufacturing, warehousing, distribution, or Read More

Sales Force Automation Buyer’s Guide


No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of contention. Sales force automation (SFA) solutions come in many flavors, but they don’t all offer the comprehensive SFA functionality you need. Find out how to avoid the pitfalls of choosing SFA software, and get help matching your needs with the right solution for you.

field sales force  implementation, simply leave the field blank. When you're done, add up the columns; your final score should give you an idea of which vendor's solution best fits your needs. Requirements General Requirements Customizable Reports Activity Workflow Automation Outlook Email Integration Outlook Calendar Integration Shared Calendar Functionality Microsoft Excel Import/Export Customizable Interface Contact Management Requirements Account History and Tracking Call/Email History and Tracking Mail Merge for Read More

The Convergence of ERP and Field Services-One Vendor’s Leadership


Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.

field sales force  Even with solutions like Field Force, where the product may prove to be superior over time, Agresso is anywhere from one-third to one-twentieth the size of its core competitors. Since the company is consistently winning multimillion-dollar deals in direct competition against SAP , Oracle , and Microsoft , how then is Agresso doing it, and how can the company prevail? The answer is one word: architecture. Or, more specifically, the capabilities of its architecture. Agresso has focused its sales and Read More

Complete Guide to Sales Force Automation (SFA)


Complete Guide to Sales Force Automation Get the buyer's guide that gives you everything you need to know about sales force automation solutions.

field sales force  Guide to Sales Force Automation (SFA) Get the buyer's guide that gives you everything you need to know about sales force automation (SFA) solutions. In one practical document, you'll get information on SFA basics; the features and options available to you; detailed product, cost, and vendor considerations; what to look for in an SFA vendor; the major pitfalls to avoid; and tips and advice from other SFA buyers. The right SFA solution can dramatically boost efficiency and increase your sales. Get Read More

The Case for a Specialised Sales Forecasting Software Solution


This white paper addresses the question “Why do you need a specialised sales forecasting software solution?” It makes the case for implementing a purpose-built sales forecasting software tool, and provides a number of considerations and parameters that can be used to evaluate suitable solutions.

field sales force  Case for a Specialised Sales Forecasting Software Solution This white paper addresses the question “Why do you need a specialised sales forecasting software solution?” It makes the case for implementing a purpose-built sales forecasting software tool, and provides a number of considerations and parameters that can be used to evaluate suitable solutions. Read More

Sales and Operations Planning: The Key to Continuous Demand Satisfaction


All companies use some form of sales and operations planning (S&OP) to synchronize market data with production output. But most practice a planning process based on logistics rather than strategy. Taking a more strategic approach, however, the S&OP process can be designed to bring together a company’s marketing, finance, sales, and operations departments to continuously monitor—and meet—customer demand.

field sales force  and Operations Planning: The Key to Continuous Demand Satisfaction Sales And Operations Planning: The Key To Continuous Demand Satisfaction If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP® xApp™ Sales and Operations Planning Aligns the Enterprise on Unified Plan to Meet Production Targets, Sales Goals and Customer Demands Source : SAP Resources Related to Sales And Operations Planning : Sales and Operations Planning Read More

Sales Forecasting for Your Business Advantage


With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data and your business with greater accuracy, speed, and confidence.

field sales force  Forecasting for Your Business Advantage With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data and your business with greater accuracy, speed, and confidence. Read More

The Web-based Sales Portal-A Catalyst for Business Transformation


A sales portal is one of many tools that can be used to help transform a business, especially a consumer packaged goods company. In this article, key structural and functional elements, as well as the advantages of implementing and effectively using a sales portal, are discussed.

field sales force  Web-based Sales Portal-A Catalyst for Business Transformation Originally published - August 3, 2007 The Consumer Packaged Goods Industry Consumers today are more demanding; they have more disposable income and many options to choose from. Consumer packaged goods (CPG) companies need to keep abreast of changing consumer needs and business scenarios to remain competitive in the market. Such companies need to manage their new product innovations and promotions more efficiently and effectively in order to Read More

IFS Field Service Management


IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications including maintenance repair and overhaul (MRO).

field sales force  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More

ServiceMax Field Service Management Certification Report


ServiceMax is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that ServiceMax has demonstrated ServiceMax's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about ServiceMax against known benchmarks. Since its inception, ServiceMax has developed its FSM solution as a comprehensive, end-to-end suite. Download the ServiceMax certification report now for product analysis and in-depth analyst commentary.

field sales force  Field Service Management Certification Report ServiceMax is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that ServiceMax has demonstrated ServiceMax's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Read More

A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet


With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one.

field sales force  Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a Read More

Leveling the Field: Powerful Software Solutions for Midsize Companies


Find out more in leveling the field: powerful software solutions for midsize companies.

field sales force  the Field: Powerful Software Solutions for Midsize Companies To make it in today's complex, global marketplace, midsized businesses need powerful manufacturing and distribution software—the kind that's traditionally been available only to the largest corporations. But that's changed. Midsized businesses now have access to the same robust, high-end software solutions the big corporations use—without the giant price tags or long, drawn-out implementations. Major business software vendor Oracle Read More

Selecting Field Service Management Software


What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost.

field sales force  Field Service Management Software What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More