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Sales Force Automation (SFA) Evaluation Center http://crm.technologyevaluation.com/sales-force-automation/

Compare SFA Applications and SFA Systems

... The software should automatically calculate and update this percentage based on value in the Sales Stage field The project team members and the "roles" they ... http://crm.technologyevaluation.com/sales-force-automation/ - 61k - 2009-04-21 Summary: Compare CRM software: Discover the 3 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Sales Applications, Analytics and Reporting, Technical Functionality. Beyond mere requests for proposals (RFP) te

The Case of A Boutique Vendor's Benefits of Focus - IRM ...

by Olin Thompson & P.J. Jakovljevic ... Other IRM products further assist in increasing the effectiveness of the field sales force. TopSales performs data warehousing, multi ... http:/.../Research/ResearchHighlights/Crm/2003/01/research_notes/VN_CR_XOT_01_06_03_1.asp - 16k - 2003-01-06 Summary: A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets.

Nextair

... We help companies improve productivity by wirelessly connecting their service or sales field force to data and applications residing on the corporate network. ... http://directory.technologyevaluation.com/profile.aspx?vid=12484 - 3k

CRM: What Is It and Why Do It? Part One: Historical Background

by Glen Petersen ... Similar to its impact on the sales force, this tool should increase win and loss ratios. Marketing. Campaign Management. ... Field Service. Wireless. ... http:/.../Research/ResearchHighlights/Crm/2004/11/research_notes/MI_CR_XGP_11_08_04_1.asp - 18k - 2004-11-08 Summary: Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why

顧客関係管理（CRM）とは何なのか、なぜ要るのか ...

by Glen Petersen ... lead：リード、見込み客; field: 実際に営業などの商取引を行っている現場、 出先. ... These applications help the partner sales force 1 to ... http:/.../ja/Research/ResearchHighlights/CRM/2008/04/cmt/research_notes/ja/MI_CR_XGP_11_08_04_2.asp - 23k Summary: こんにちは！TEC日本人スタッフの「かえで」です。みなさん、ITの英語記事を原文で読んだことはありますか？毎日、ビジネスの世界は目まぐるしく変化しています。そんな中、今日来た世界のニュースを今日読めるようになり

What Makes Incentives and Compensation So Tricky?

by P.J. Jakovljevic ... The field engineers are rewarded separately for customer retention efforts when they ... disputes can cause loss of morale among the sales force and distributor ... http:/.../Research/ResearchHighlights/HumanResources/2006/11/research_notes/MN_HR_PJ_11_29_06_1.asp - 15k - 2006-11-29 Summary: Managing incentive compensation presents challenges to almost every large and midsized company, due to the complex nature of the calculations. But along with the ability to perform these calculations, an effective compensation management solution must also provide visibility and transparency.

Tigerpaw Software, Inc.

... service management, field service management, field service management ... automation, marketing automation, marketing automation sales force automation, sales ... http://directory.technologyevaluation.com/profile.aspx?vid=14543 - 4k

Onyx Software: CRM Vendor Battling For Viability

by L. Talarico ... CRM applications such as call center management and sales force automation. ... will focus on bringing wireless capabilities to the field sales and service staffs. ... http:/.../Research/ResearchHighlights/eCommerce/2000/12/research_notes/VN_EC_LJT_12_04_00_1.asp - 20k - 2000-12-04 Summary: Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors. Find out how Onyx is staking its claim.

Alice (or Allen) in MobileLand

by Paul Greenberg ... For example, the expectation in 2005 was that sales force automation (SFA) on mobile devices would have a 20 percent adoption rate in 2006; it ... For field service ... http:/.../Research/ResearchHighlights/CRM/2007/02/research_notes/MN_CR_XPG_02_19_07_1.asp - 14k - 2007-02-19 Summary: Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management; many of these handheld devices are capable of handling field service and sales, and can make business intelligence available to users.

New Vendor Acquisition Strategies in the Enterprise Applications ...

by P.J. Jakovljevic ... Analytics Intrinsically Connected?), sales force automation (SFA ... strengths lie in sales configuration, order management, and field service functionality ... http:/.../Research/ResearchHighlights/ERP/2006/04/research_notes/EN_ER_PJ_04_26_06_1.asp - 31k - 2006-04-26 Summary: The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors.