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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 fee billing


NetSuite SRP—Catering to Both Service and Product Companies
At SuiteWorld 2014, NetSuite announced its new services resource planning (SRP) solution, which addresses all the needs of both services- and product- based

fee billing  value chain, from fixed fee, milestone, to time-and-materials arrangements.   The availability of NetSuite SRP for mobile devices such as smartphones and tablets gives “road-warrior” services professionals the ability to manage their time and expenses (T&E), as well as more flexibility to easily access and manage critical business information from their device of choice from any location in the world. The embedded social activities within the SRP suite help improve collaboration.     Figure 2.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » fee billing

Wireless Palm VII ~ Look Ma No Hands!


The Palm VII is a logical wireless extension of the Palm Pilot platform. The Palm VII is a data-driven device allowing access to such information as news, sports, weather, e-mail, driving directions, and yellow pages.

fee billing  expensive wireless monthly service fee. In October of 1999 prior to the Palm spin-off, 3Com cut not only the cost of the device from $599 to $499, but also lowered the cost of service due to complaints from the end user population of exorbitant access fees. The Palm VII is a logical wireless extension of the Palm Pilot platform. The Palm VII is a data-driven device allowing access to such information as news, sports, weather, e-mail, driving directions, yellow pages, and various other items. Palm does Read More

One Year Later at Deltek: More of the Same (And Then Some More) - Part II


Part I of this blog series explained Deltek’s ebullience despite a hostile and depressed environment. The continued cash-generating operation has been complemented by in-house developments, acquisitions, and partnerships. The previous blog post also talked about the recent developments (and anticipated future developments) at Deltek’s Professional Service line of business, which is largely

fee billing  (WAWF) Interface, and Award Fee Revenue. Another important GovCon focus is on expanding the capabilities of Deltek GovWin , Deltek’s business development/capture management solution for government contracting . In this tough economy, responding to the right bids and winning business are more important processes than ever. With this upcoming release, GovWin will manage the complete business development lifecycle, from opportunity identification and management, to contract award. The product follows this Read More

Lawson Software Expands Vertically As Well


On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical market. On October 9, Lawson Software announced 'the best quarter of contracting activity in the company's 25-year history'.

fee billing  The company reported license fee revenue growth of 36% over the same quarter last year in its key target markets of healthcare, retail, professional services, financial services, public sector and telecommunications. Lawson's total contracting activity rose 78% over fiscal year 2000 first quarter figures. Contracting activity from the emerging lawson.community strategy - a slew of e-business solutions powered by Lawson and delivered via the Internet - rose 173% over the same quarter last year. This is Read More

Ask the Experts: Is Hosted CRM Really the Right Option for You?


We submitted this question to our analyst team to get their collective opinion. Read on to find out what they had to say. Leslie Satenstein With the advent of several “technological changes,” it hardly matters (from a performance point of view) if your CRM package is local or remote. • Operating systems are becoming less and less important for hosting desktop applications. • High

fee billing  must pay the service fee if they want access to use the system. With a hosted solution, this issue is not inherent when procuring the solution. As well, larger firms will want a more complete CRM package, including features such as analytics, sales and customer forecasting, etc. Thus, there are many advantages to an in-house solution for organizations in the call center environment. Read More

How One On Demand Vendor Addresses Its Unique Challenges and Competition


As the software-as-a-service market matures, and while it remains appealing to resource-constrained companies, organizations having up to 500 payees, and that are in need of complex compensation calculation and multitier compensation rules, should consider Centive Compel product suite.

fee billing  is a fixed subscription fee schedule based on a tiered pricing model that is inclusive of all maintenance, customer service, support, upgrades, and updates. In addition, there is a one-time professional services (deployment) fee, which includes training. Logically, Compel does not require any hardware or software to run the system, nor does it require ongoing maintenance by the user's information technology (IT) department. Beyond the one-time deployment and ongoing subscription fees, there are no other Read More

SAP Business ByDesign: PPM for Professional Services Automation Competitor Analysis Report


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

fee billing   Read More

Mastering SAP CRM Sales: Turn Insights into Action


Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales.

fee billing  SAP CRM Sales: Turn Insights into Action Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales. Read More

ERP for the Utilities Industry


Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others.

fee billing  for the Utilities Industry Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. Read More

Epicor for Service Enterprises: PPM for Professional Services Automation Competitor Analysis Report


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

fee billing   Read More

ROI Case Study: Sterling Commerce and Crowley Maritime


Crowley Maritime, offering a range of services such as shipping and barge towing, needs rapid customer billing and invoicing. The company’s electronic data interchange (EDI) volume increased by 500 percent over five years, and management wanted to sustain this growth without harming service delivery. Find out how an integration solution enabled Crowley to support new growth without adding new staff, while reducing costs.

fee billing  value-added network,van,value network analysis,electronic data interchange edi van,optimize business value,van values,private network provider,specializing in edi van services Read More

Project-oriented Software: Many Choices, Many Differences


Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and billed. But which product?

fee billing  a project can be fixed-fee, while another part (additional work perhaps) can be billed as time and expense. Users can also define billing rate tables that can be updated on specific dates. For example, the hourly rate for a senior consultant might be set to increase from $225 to $235 on March 1. This change may be specified in February and take effect automatically on March 1. Deltek FMS creates contract proposals that conform to standard US government proposal formats (254, 255, and SF330). It maintains Read More

ERP Vendors Venturing into PSA


On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position as a “premier total solution provider for the professional services industry”.

fee billing  lead in development, we feel confident that we can continue to outpace the competition with real solutions deliverable today and real ROI, said Carol Hallock, director, Professional Services Business Unit, Lawson Software. This is a dynamic and rapidly expanding market that has not been adequately addressed by our competitors, which have traditionally focused on manufacturing rather than services industries. Lawson has been offering Web-deployable solutions for more than four years, and has delivered Read More

A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

fee billing  and services, consumers today feel the easiest and best way to express dissatisfaction is to take their business elsewhere. Therefore, the products in the new Amdocs 6 portfolio are going to be pre-integrated to remove process barriers across the customer life cycle, from targeting, selling, and delivering, to billing and supporting each customer at all touch-points, including the Web, contact center or bill mailing. Technical platform integration aims at reducing implementation costs for service Read More

PROMYS: PPM for Professional Services Automation Competitor Analysis Report


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

fee billing   Read More