Your organization has selected to purchase an enterprise resource planning (ERP) software—or any other type of software for that matter. The next step is to find the software provider that will deliver and implement the software for you. This can be the vendor, an independent software vendor (ISV), or an authorized reseller, often called a value-added reseller (VAR). Finding the right service
example, the closer the estimate is to the final tally, the better the provider knows and understands the client’s business. The criteria above will provide you with a formalized analysis and assessment of the potential service provider’s overall level of commitment and responsibility to an implementation project. And certainly, the more criteria you have, the better visibility you’ll gain on your prospective contractor, and, eventually, the probability of the success of your own project.