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Software Functionality Revealed in Detail
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 displays schematic diagrams


CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

displays schematic diagrams  customer intelligence,customer service,consumer relationship system,business intelligence,client relationship management,enterprise relationship management

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Project Portfolio Management for New Product Development: Tracking the Project Cycle from Idea to Launch


Resource allocation and phase-based processes are key features to consider when selecting a project portfolio management solution for new product development (NPD) projects. More importantly, NPD projects demand a best practices framework, like Stage-Gate®, for their success.

displays schematic diagrams  project portfolio management,PPM,new product development,NPD,research and development,R&D,resource allocation,phase-based processes,best practices framework,Stage-Gate® Read More

Aderant Redwood Analytics


A comprehensive performance enhancement suite, Redwood Analytics helps the right people at your firm run the business of law in a better, smarter, more intelligent way. Convert your firm data into usable information and insightful assessments about profitability, firm trends, client segments, and productivity, and share that financial and performance intelligence with the right people through dashboard displays, predictive insights, reports, and alerts that build understanding and encourage action that will mitigate risk and enhance performance.

displays schematic diagrams  right people through dashboard displays, predictive insights, reports, and alerts that build understanding and encourage action that will mitigate risk and enhance performance. Read More

Business Process Analysis versus Business Process Management


Business process analysis (BPA) vendors are trying to enter the business process management (BPM) market by marketing themselves as BPM solutions. This article discusses the differences between BPA and BPM vendors, and examines the benefits of each.

displays schematic diagrams  BPM,business process management,business process modeling,BPA,business process analysis,business process,business process design,BPR,business process redesign,business process changes Read More

(Software and Human) Help Wanted in Overwhelmed Retail Stores


My recent series on Quantum Retail presented the many difficult merchandise range and assortment planning issues that retailers face, and the ensuing tough decisions that they have to continually make in that regard. But a lesser-known fact is that even though retailers spend multiple billions of dollars on planning activities and supporting tools to bring customers to their stores, they only

displays schematic diagrams  of constantly setting up displays for one group of items and dismantling displays for items that are no longer being actively promoted. These actions also come on top of more complex projects with multiple tasks that have to be executed in a certain order such as an entire seasonal campaign (e.g., Back to School, Halloween, Black Friday, etc.) with specific promotions in specific departments. Store operations also have the responsibility to execute (and occasionally rearrange) the planogram layouts Read More

Are ASP Applications Right for You? Part 1: Decision Factors


Like so many Internet conventions, the Application Service Provider (ASP), is really a combination of two 'old' concepts, turn key applications and outsourced services. Many of the lessons learned from these areas are directly applicable to ASP provided applications, and many of the same questions need to be asked and answered before a determination can be made on whether an ASP application should be considered.

displays schematic diagrams  itself accepts input and displays the results to the user on its own screens and/or reports. Originally, ASP applications focused on a fairly narrow functional scope, however, as the market matures, the functionality the applications address is growing. It is now possible to contract for virtually any service or group of services required by a company. Why ASP Applications?    The clear advantage of ASP applications are based on development cost and implementation time. In theory, the cost of Read More

Experlogix


Experlogix is a provider of product configurator technology, specializing in fully integrated quote and order automation solutions for Microsoft Dynamics and NetSuite customer relationship management (CRM) and enterpirse resource planning (ERP) systems. Experlogix delivers the scalability and flexibility needed to handle virtually any configure, price, quote (CPQ) requirement at a low total cost of ownership.  Formed in 1997, it partners with more than 350 value-added resellers (VARs) around the world. More than 800 companies worldwide in a variety of industries rely on Experlogix, including Konica Minolta, U.S. TelePacific, MTN Satellite Communications, Mitsubishi Caterpillar Forklift, iBahn, Harland Financial Solutions, Husky Injection Molding Systems, Nikon Instruments, Hitachi Construction Machinery, AMX, Analogic, and FEI Company.  Experlogix features an intuitive configuration environment that turns even novice users into product customization experts. In configuring a product (or service), the system guides the user via color-coded displays and pop-up messages. It even makes suggestions and fixes problems, all according to rules that the user has defined. Graphics and technical product data can be called up instantly. With Experlogix's powerful product modeling architecture, a solution for any configuration scenario can be easily designed and implemented. Experlogix focuses solely on developing a comprehensive configurator solution with a high caliber of integration to the Microsoft Dynamics and NetSuite platforms. Experlogix is universally recognized as the “go-to” configurator solution by their respective communities.

displays schematic diagrams  the user via color-coded displays and pop-up messages. It even makes suggestions and fixes problems, all according to rules that the user has defined. Graphics and technical product data can be called up instantly. With Experlogix's powerful product modeling architecture, a solution for any configuration scenario can be easily designed and implemented. Experlogix focuses solely on developing a comprehensive configurator solution with a high caliber of integration to the Microsoft Dynamics and NetSuite pl Read More

Blackboard Learn Makes the Grade and Gets TEC Certified


I am pleased to announce that Blackboard Learn is officially certified by Technology Evaluation Centers (TEC) for online evaluation of learning management suites in the Human Capital Management Evaluation Center. My fellow analyst Gabriel Gheorghiu and I had the pleasure of viewing a demonstration of the product given by Blackboard’s senior solutions engineer for professional education, Burt Blair

displays schematic diagrams  of Blackboard Learn. It displays the standard scores of the vendor's solution, as determined using TEC's model of learning management suites. The graph reflects 729 functional, technical, and business criteria. To gain a more complete understanding of how Blackboard Learn by Blackboard Inc. will support your individual requirements, TEC strongly recommends that you perform a detailed analysis using your own priorities with TEC’s online decision support tool . (Or you can purchase the Learning Read More

Getting It Right: ERP Solutions for Mixed-mode Manufacturers


Falling somewhere between discrete and process manufacturing, mixed-mode manufacturers haven’t always been well served by traditional discrete or process enterprise resource planning solutions. But that’s changing now, as mixed-mode manufacturers finally have access to solutions that truly address their needs.

displays schematic diagrams  or executive dashboard that displays accurate, real-time data on key costs and trends, in a concise, graphical format a common user interface and a single set of processing goals to reduce training costs and to smooth IT operations a phased implementation rather than a single implementation, which means that not all legacy systems require implementation, thus resulting in a smoother transition the ability to support both discrete and process manufacturing modes Vendor Solutions for a Mixed-mode Read More

The Certification of an ERP Accounting Package




displays schematic diagrams  etc) examine all onscreen displays, control reports and financial statements verify all aspects of accounts payable, accounts receivable, budgeting, vendor and customer management perform additional processing against accounts making use of journal entries, memos, and vouchers examine project and job management test the purchasing and order entry systems, testing invoicing, purchase limits, credit limits, escalation when limits are exceeded, and respective adjustments. perform buyer and salesmen handling Read More

Experlogix CPQ


The Experlogix Configure, Price, Quote (CPQ) solution features an intuitive configuration environment that turns even novice users into expert product customization specialists. As you customize a product, Experlogix automatically provides easy to understand, color coded displays, makes suggestions, fixes problems, etc. - all according to rules that you have defined. Graphics and technical product data can be called up at the touch of a button. Experlogix helps you consolidate product and service options, rules and pricing into a single intelligent system, eliminating the need for paper catalogs and cumbersome-to-maintain spreadsheets. The configurator ensures the entire proposal or order is 100 percent accurate, guaranteeing a seamless quote-to-order process and higher customer satisfaction. In short, Experlogix simplifies the quote and order process and eliminates mistakes. Experlogix can be deployed via the web or on the desktop and provides deep integration to CRM and ERP systems – integration that comes standard with every Experlogix system. Once a sales quote or order has been configured and saved to the CRM or ERP system, manufacturers can leverage Experlogix to create sophisticated, multi-level, configured BOMs and production orders in their Enterprise system - all with a couple mouse clicks. Experlogix includes an ERP and CRM Integration Toolkit, providing access to create business logic against standard or custom ERP/CRM fields. Experlogix leverages existing parts in the CRM or ERP system or can create new items on-the-fly.      

displays schematic diagrams  to understand, color coded displays, makes suggestions, fixes problems, etc. - all according to rules that you have defined. Graphics and technical product data can be called up at the touch of a button. Experlogix helps you consolidate product and service options, rules and pricing into a single intelligent system, eliminating the need for paper catalogs and cumbersome-to-maintain spreadsheets. The configurator ensures the entire proposal or order is 100 percent accurate, guaranteeing a seamless quote-to Read More

Making Sure Your Service Provider Doesn't Fall Down on the Job


A recent Forrester report on Commerce Sites developed by service providers shows costs are rising while service is remaining flat, and sometimes results can be pretty glaring from a 'minor' slip-up to one that can have major client impact.

displays schematic diagrams  Sure Your Service Provider Doesn't Fall Down on the Job Making Sure Your Service Provider Doesn't Fall Down on the Job E. Robins - July 21, 2000 Event Summary Forrester Research recently conducted a study on 40 top service providers, and discovered, as TEC stated over 3 months ago, that the site builders are rarely capable of providing all the services required for building a site from the ground up. Researchers said the relative inexperience of most companies involved in the site-building business Read More

The Store of the Future


The big hit of the National Retail Federation show was the Metro Group's Store of the Future. The budget for this extravaganza - it appears to have been underwritten by some of the biggest technology firms in the world.

displays schematic diagrams  Rich selections with great displays increase business. None of us ever went to a store and bought more than we went there for, right? The look of the place was great, too. Not a crowded maze of unintelligible input, which should be a lesson to merchants everywhere. The Rest of the Show Self-checkout is the crowning glory of retail—creating the magnum opus of retail—payment of information. Smart cards and RFID untie the customer with item level intelligence, and give retailers and the whole chain Read More

Progress Software Revs Up to Higher RPM via Savvion - Part 4


Part 1 of this series began the analysis of the recent merger of Progress Software Corporation (NASDAQ: PRGS) and Savvion Inc. Progress has this way made a large leap into the business process management (BPM) space, from where it had been notably absent. My post detailed how Savvion BusinessManager 7.5 [evaluate this product] is one of the most mature BPM suites in the still-evolving market, with

displays schematic diagrams  a unified environment that displays real-time alerts, interactive interfaces, and tools . The Control Tower provides business leaders with the ability to view what is happening within their business and to improve it from a single source. In simplified terms, by converging the real-time business visibility and business transaction management capabilities of Progress Actional with the sense-and-respond or CEP capabilities of Progress Apama and BPM and CPI capabilities of Savvion, Progress has created Read More

Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process


Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current and future needs of the business organization. Managing software projects using architecture–centered methodologies must be an intentional step in the process of deploying information systems – not an accidental by–product of the software acquisition and integration process.

displays schematic diagrams   Read More