Abstract: The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

Abstract: Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

Abstract: Cash Converters was utilizing an earlier version of Maximizer to track contact details, basic phone notes and other communications. With its small team of sales, marketing, accounting and operations managers that managed the day-to-day operations of the business and its franchisees, the team began working out of the office more and more often. To assist them with this, they needed a solution that worked seamlessly with their business structure and processes, allowing them to work with updated information whether they were working at the office, at home or on the road.

Abstract: Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical solutions with industry templates, limited education and training, implementation tools, attractive support programs and hosting services with catchy names, all aimed at making it faster, simpler and cheaper for enterprises well under $500 million to use them. Is this approach good or bad for the user?

Abstract: Creating a great Website depends on strategy, and the investment of time and energy in continuous improvement. Learn how techniques like search engine marketing and search engine optimization (SEM and SEO), maximizing lead generation, increasing conversions, improving customer service, and engaging target audiences can take your Website from good to great—and help you maximize return on investment (ROI).

Abstract: IT managers should recognize that cash flow measurements are being increasingly used to evaluate IT investments, even though initial estimates of cash flows from IT projects are often hard to determine because underlying business assumptions can change. IT veterans all know that reconciling IT investments to the bottom line has been problematic.

Abstract: The credit and collection function is the most misunderstood, underutilized, and undervalued area of business. When allied with the sales function, controlled A/R can generate a significant cash inflow playing a huge role in the prospect-to-cash cycle.

Abstract: Too often, manufacturers implement technology for financial reporting, but overlook efficiencies that can generate cash flow and reduce costs on the shop floor. While credit won’t cure the credit crunch manufacturers are facing, automated processes that improve cash flow and keep lenders in the loop can go a long way in convincing lenders that their risk is low. Find out more about how automated systems can help you.

Abstract: You can take two approaches to inventory management: assume it’s a necessary evil and implement an inventory reduction program when cash gets tight, or put an active inventory management process in place, and continually improve the business results. Learn how to view inventory as cash that can be invested in other ways: move from reactive inventory management to lean and active inventory management in six easy steps.

Abstract: Janus Technologies gets out of the (IT glass) house, hangs out at the eStorefront, and finds a new soulmate. Best of all, the company has a good chance to have a date with Commerce One. Sounds like a good idea to us.

Abstract: A solid product aside, good may be just too good for IQMS. Potential customers may shy away because its well-rounded solution may seem more appropriate for the upper-end of the market. This, combined with IQMS' reliance on Oracle, and its well-integrated product will pose challenges to the vendor's growth.

Abstract: Customer relationship management (CRM) software can work as a strategic business initiative to help companies accelerate sales while enabling staff to satisfy every customer. But your software is only as good as your business processes, which are good only if employees adhere to them. Monitor your team’s performance with four crucial steps—for a successful CRM implementation, and a successful and growing business.

Abstract: Environmental concerns are a focal point for businesses wanting to “go green,” and they are looking at every aspect of their operations, including their printers. Replacing even a portion of energy-inefficient printers with environmentally friendly ones will have a positive impact on the environment, helping to conserve energy and reduce waste. Saving energy is not only good for the planet; it’s also good for business.

Abstract: A lot of organizations work very hard to do a good job of the wrong things, or get blindsided by what they overlooked. Many business experts have pointed out that the real issue is not how to do things right, but how to find the right things to do. There has been a lot of talk about the need to align system solutions to the business. However, if the organization has not done a good job of identifying the right things to do, then system solutions are hindered in their ability to help the organization be successful. This paper provides a framework for identifying the right things to do. IT can use this framework to help the organization establish the right focus for the business and supporting system solutions.

Abstract: Last week, adult sites were informed that Amex would no longer serve their clientele in processing online transactions. However, in the information technology sector, when one technology obstacle gets in the way, smart entrepreneurs get creative.

Abstract: In virtually all manufacturing companies, there is a direct correlation between inventory levels and overall business performance. In fact, CEO's and CFO's believe that their companies consistently carry 25 to 40 percent or more inventory than is needed.

Abstract: MATRAnet has added collaborative browsing to its customer relationship management product.

Abstract: Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than around products. This makes a perfect case for CRM, and leading vendors are enhancing their offerings to take advantage of the opportunities. Find out how Siebel, E.piphany, and Broadbase are staking their claim.