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Managing Customer Returns and RMAs
There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise resource planning (ERP) system

customer returns to be scrapped  Customer Returns and RMAs Returned material is a significant issue in some manufacturing and distribution companies. Each step in the returned material authorization (RMA) process typically involves variations, and the compounding effect of these variations in a multistep process can quickly lead to extremely complex business processes and enterprise resource planning (ERP) system functionality. A key issue is whether standard ERP functionality can be simple, yet robust enough to handle common vari Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer returns to be scrapped


Managing Customer Returns and RMAs Using Microsoft Dynamics AX
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

customer returns to be scrapped  Customer Returns and RMAs Using Microsoft Dynamics AX Microsoft Dynamics AX provides simple, straightforward solution approaches for managing customer returns and returned material authorization (RMAs). In particular, Dynamics AX employs the standard functionality for sales orders to support most RMA variations, thereby making it easier to implement for users already familiar with sales order processing. This second part of a two-part article explains how Dynamics AX supports variations in RMA proc Read More
Is There a Smarter Way to Handle Excess Active and Obsolete Inventory?
Imagine the convenience of a 24x7 intranet marketplace where companies could sell off their inventory to the highest bidder. FreeFlow is one such business

customer returns to be scrapped  Processing —In this step, customer and channel returns are processed to the company's returns center as usual, with customer return material authorization (RMA), credit, replacement, and all customer-related activities being conducted by the manufacturer or designated third party logistics (3PL) provider. Material Sorting —Once the inventory is in house, the primary objective is disposition velocity and elimination of unneeded touches. During the put-away process, inventory is segregated as Read More
Customer Profile: Transplace
As a Lean Six Sigma service company, third-party logistics (3PL) provider Transplace emphasizes eliminating waste, simplifying processes, and demonstrating

customer returns to be scrapped  Profile: Transplace As a Lean Six Sigma service company, third-party logistics (3PL) provider Transplace emphasizes eliminating waste, simplifying processes, and demonstrating continuous improvement. Those values were on display when the company replaced a host of manual document management processes with a modern workflow solution. Learn how that new solution helped Transplace streamline operations and better serve customers. Read More
Analysis of Puma Technology's Intent to Acquire NetMind
The merger targets the rapidly emerging Internet access based wireless industry, which is expected to reach more than 600 million users by 2003.

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End-to-end Encryption Security Requirements
The Secure POS Vendors Alliance (SPVA) commissioned the End-to-end Security workgroup to provide clear guidelines on the application of encryption technology to

customer returns to be scrapped   Read More
How to Adapt to Changing Consumer Behaviors
Agile commerce means engaging with your customers in a consistent and relevant way, over whatever device or touch point your customer wants to engage with you

customer returns to be scrapped  or touch point your customer wants to engage with you. This white paper explores what agile commerce is all about, the benefits of an agile commerce strategy, as well as the steps organizations should take to shape an agile commerce environment. Read More
Using SumTotal Systems to Build a Structured Approach to Learning and Development
Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent

customer returns to be scrapped  SumTotal Systems,SumTotal Learning Management,e-learning,it e learning,e learning solutions,e learning providers,e learning platforms,e learning platform,e learning portal,e learning companies,free e learning,e learning website,e learning commons,e learning center,e learning development Read More
Down To Earth Business Software
Down To Earth Business Software is a comprehensive suite of integrated business applications designed to address the requirements of the general accounting

customer returns to be scrapped  down to earth business software,small business accounting software,business accounting software review,business accounting software reviews,accounting software demo,wholesale business software,small business software Read More
5 Things You Need to Know to Empower Today’s Mobile Workforce
As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply

customer returns to be scrapped  mobile device management,MDM,MDM strategy,byod,BlackBerry,enerprise smartphones,enterprise tablets,mobile unified communications,mobile platform security,mobile security,Integrate.com Read More
What Small Staffing Agencies Need to Know to Protect Themselves and Their Clients
For small staffing agencies, background screening of temporary employees is not only a key component in protecting their customers and their business, but also

customer returns to be scrapped  component in protecting their customers and their business, but also necessary to compete with large staffing agencies that typically employ such vetting procedures as a matter of course. This industry brief outlines the risks that arise from bad hires and how careful background screening can mitigate those risks. Read the white paper. Read More
Using ERP to Deliver Ecommerce for Engineer to Order Companies
Engineer-to-order (ETO) companies can use enterprise software to implement eCommerce strategies in order to improve customer service, reduce waste, and increase

customer returns to be scrapped  in order to improve customer service, reduce waste, and increase profits. This white paper outlines the ways that enterprise resource planning (ERP) software can facilitate ETO eCommerce by opening portals to suppliers, project collaborators, and customers. Realize the benefits of eCommerce in the ETO setting with ERP software. Read More
5 Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline
There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to

customer returns to be scrapped  salesforce.com, sales performance, sales prospecting, quality sales, sales strategy Read More
Providing the Total Customer Experience with IBM Predictive Customer Intelligence


customer returns to be scrapped  the Total Customer Experience with IBM Predictive Customer Intelligence Read More
Putting “Big Company” Strategies to Work for Small to Midsized Businesses
In today’s economy, small businesses’ primary differentiator is service. If systems are down, then customer service levels are down too, ultimately hurting the

customer returns to be scrapped  systems are down, then customer service levels are down too, ultimately hurting the business and the bottom line. This can make giving up control over critical IT systems daunting. However, surveys show that 55 percent of large companies plan to increase their IT spending with external service providers. Find out what they know that you don’t. Read More
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