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Documents related to » customer request for quote


Serving the Uncompromising Customer
Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver great customer experiences across your organization (rather than just at the retail store or call center). So now what? Download this white paper to find out how to kick-start your customer experience improvement initiative.

CUSTOMER REQUEST FOR QUOTE: Serving the Uncompromising Customer Serving the Uncompromising Customer Source: RightNow Technologies Document Type: White Paper Description: Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver great customer experiences across your organization (rather than just at the retail store or call center). So now what? Download this white paper to find out how to kick-start your customer experience
10/12/2007 2:18:00 PM

Case Study: Shedding Light on a 360° View of the Customer
Sungevity is the fastest-growing residential solar company that designs, installs, and finances its solar electric systems in the US. Sungevity realized it needed field service operations that could scale, as well as tools that were easily used by their own technicians and by their partner network. See how Sungevity selected ServiceMax among a shortlist, the outcomes of the ServiceMax implementation, and the expected benefits.

CUSTOMER REQUEST FOR QUOTE: 360° View of the Customer Case Study: Shedding Light on a 360° View of the Customer Source: ServiceMax Document Type: Case Study Description: Sungevity is the fastest-growing residential solar company that designs, installs, and finances its solar electric systems in the US. Sungevity realized it needed field service operations that could scale, as well as tools that were easily used by their own technicians and by their partner network. See how Sungevity selected ServiceMax among a shortlist, the
6/12/2013 11:51:00 AM

Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

CUSTOMER REQUEST FOR QUOTE: Reduce Cost While Maintaining Customer Satisfaction Service: Reduce Cost While Maintaining Customer Satisfaction Source: SAP Document Type: White Paper Description: Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce
9/1/2010 3:33:00 PM

Customer Behavior Analysis from Tealeaf Now in IBM’s Analytics Portfolio » The TEC Blog
Customer Behavior Analysis from Tealeaf Now in IBM’s Analytics Portfolio » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection

CUSTOMER REQUEST FOR QUOTE: analytics, business analytics, Business Intelligence, customer analytics, ibm, IBM smarter analytics, smarter analytics, Tealeaf, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
04-05-2012

A New Era Dawns for Sybase
Sybase, Inc. has announced an agreement to acquire New Era of Networks (also known as NEON). After completion, Sybase will create a new e-Business division integrating NEON and other parts of its product suite. Within the last month, Sybase has announced record earnings and completed a three-year re-engineering effort to transform themselves from a database vendor to an e-Business infrastructure provider.

CUSTOMER REQUEST FOR QUOTE: declining revenues, a defecting customer base, and the fourth or fifth (out of 5, dueling with Informix for the bottom rung) ranking relational database management system. Since that time, Sybase has refocused on vertical markets, released new versions of its software (including Sybase Adaptive Server IQ Multiplex for Windows NT which was proven to support a 2.0 terabyte data warehouse on NT and won the Winter scalability award; and also their enterprise portal product, Sybase EP ), and moved into the
3/8/2001

17 Rules of the Road for Customer Relationship Management
Your Challenge: Get Decision Makers' Approval for Rules of the Road for CRM. Specific, Measurable, Achievable, Relevant and Time-Bound. Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.

CUSTOMER REQUEST FOR QUOTE: of the Road for Customer Relationship Management 17 Rules of the Road for Customer Relationship Management Source: Sage Document Type: White Paper Description: Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its
12/5/2006 2:25:00 PM

What Can PLM Offer for SMBs? » The TEC Blog
available. One thing a customer should be aware of is that some on-demand PLM solutions have specific industry orientations. While selecting an on-demand PLM solution, you need to make sure of before going further that it is the right one for your industry. An example of an open source PLM is Aras Corporation . Almost two years ago, Aras decided to move to open source on the Microsoft platform, and the result seems to be very positive. According to a May 2008 press release on the Aras web site , the

CUSTOMER REQUEST FOR QUOTE: BRT, on demand, open source, plm, PTC, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-12-2008

UML for C#
C# is a modern object-oriented language for application development. In addition to object-oriented constructs, C# supports component-oriented programming with properties, methods, and events. WinA&D is a complete Unified Modeling Language (UML) tool enriched with C#-specific details used to generate source code. This white paper discusses how C# constructs are represented by UML—for forward and reverse engineering.

CUSTOMER REQUEST FOR QUOTE: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
6/22/2007 10:00:00 PM

Informatica Heads for E-Business
Informatica Corp. (Nasdaq: INFA) today announced the acquisition of Influence Software, a leading provider of analytic applications for the e-business value chain. Informatica is acquiring Influence Software for roughly $80 million in a stock transaction that will be treated as a pooling of interests. The acquisition marks a realization of Informatica's vision to become a leading provider of packaged analytic applications for B2B e-business.

CUSTOMER REQUEST FOR QUOTE: management, supplier efficiency and customer satisfaction. If Informatica has bet correctly, they will have a head start on many of their competitors, such as Ardent Software (currently being acquired by Informix), Computer Associates, and Sagent Technology. User Recommendations Customers involved in e-business should consider Informatica s solution as part of a long list of vendor prospects. It remains to be seen how well Informatica has integrated Influence Software s solution with their PowerCenter
1/5/2000

CMMS Software for Hire
Application Service Provision (ASP).There has been a trend in recent years towards the use of remote software services through application service providers. These are companies who make software applications available via the Internet to users who, rather than buying software, pay rental fees for it. The software does not have to be installed locally, the application being available through any web browser, and all support and maintenance is handled by the service provider. CMMS vendors are not the only ones offering these solutions. CAD modelling, engineering design, finance packages, purchasing, ERP and even your company Intranet can now be rented. This is an expanding sector and the signs are that major growth is about to take place. Earlier problems with slow data transfer speeds, communication costs and data security have largely been eliminated and this has made ASP a very attractive proposition. This is clearly illustrated by the proliferation of systems that have become available over the last three or four years with most of the major CMMS vendors now offering an ASP option.

CUSTOMER REQUEST FOR QUOTE: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
9/7/2005 3:12:00 AM

Time for an A/P Makeover
As with payroll before it, the actions of larger enterprises and early-adopters have made it possible for small and midsized businesses (SMBs) to benefit from accounts payable (A/P) automation and outsourcing. It’s important to recognize, however, that you now have several choices if you are an SMB leader that hopes to address this challenge. Find out more.

CUSTOMER REQUEST FOR QUOTE: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/6/2010 4:33:00 PM


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