-
Abstract:
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the
CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for
out there in the long run other than to find an honorabl (...)
Excerpt related to
customer contracts:
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that
the CRM point providers wi...
Published:
2003-03-27
-
Abstract:
The Maintenance, Repair, and Overhaul (MRO) RFP Template covers industry-standard functional criteria of MRO that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base ref (...)
Excerpt related to
customer contracts:
... Includes: Maintenance Management, Customer Contracts (Agreements),
Customer Orders, Customer Quotations, Work Orders, Product Technology Also knwon as: MRO
...
Published:
-
Abstract:
When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition
of the project must first be determined. Deliverables, pricing options, payment terms, continuance, product and service quality,
and liabilities are additional areas that must be (...)
Excerpt related to
customer contracts:
... Many people find negotiating contracts intimidating, regardless of which side of the
table you ... at any time and remain whole (value for the customer in exchange ...
Published:
2004-02-25
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Abstract:
IT managers must understand the legal issues – at least well enough to know when there is an issue. E-commerce is so new
that lawyers (and the law) are having a tough time keeping up with it, but that doesn’t get the manager off the hook if something
that should have been thought about slips through (...)
Excerpt related to
customer contracts:
IT managers must understand the legal issues – at least well enough to know when there is an issue. E-commerce is so new that
lawyers (and the la...
Published:
2000-12-20
-
Abstract:
Ross Systems’ transition from ERP to e-commerce has been a harrowing experience during the last 18 months. On September 14,
the company announced yet another disappointing annual report and a consequential radical restructuring. (...)
Excerpt related to
customer contracts:
Ross Systems’ transition from ERP to e-commerce has been a harrowing experience during the last 18 months. On September 14,
the company announced ...
Published:
2000-10-09
-
Abstract:
Headquartered in Shoreview, Minnesota (US), PaR Systems, Inc. provides specialized material handling and automation equipment
to many diverse industries. Each of the company’s customer contracts is unique—like a separate job—with charges
included for labor and materials in these jobs. Find (...)
Excerpt related to
customer contracts:
... Each of the company’s customer contracts is unique—like a separate
job—with charges included for labor and materials in these jobs. ...
Published:
2010-03-11
-
Abstract:
Integrated enterprise resource planning software normalizes the reporting requirements for a mining company’s various departments.
This article loosely shows the parallels between the operations in a mining company and those of a manufacturer whose product
is sold on store shelves. (...)
Excerpt related to
customer contracts:
Integrated enterprise resource planning software normalizes the reporting requirements for a mining company’s various departments.
This article lo...
Published:
2009-08-12
-
Abstract:
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite
bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive
business plan. (...)
Excerpt related to
customer contracts:
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite
bullish, owing to the ac...
Published:
2007-04-20
-
Abstract:
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet
the dimensional inventory, chemical, and physical properties requirements that are vital to the metal service industry and
material converter businesses. (...)
Excerpt related to
customer contracts:
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet
the dimensional invento...
Published:
2005-11-30
-
Abstract:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your System Merging of CRM and BPM. Customer-facing processes are challenging to manage because they are
always changing. Conventional workflow automation and stand-a (...)
Excerpt related to
customer contracts:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your Sy...
Published:
2010-03-11
-
Abstract:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that has never maneuvered a company through a large takeover, will Oracle be capable of digesting PeopleSoft? (...)
Excerpt related to
customer contracts:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that ...
Published:
2005-05-31
-
Abstract:
Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing.
Software vendors must rethink the kinds of functions they provide, how best to deliver those capabilities, and what approaches
to take through the channel. (...)
Excerpt related to
customer contracts:
Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing.
Software vendors must re...
Published:
2005-04-01
-
Abstract:
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service. Papers and Other
System to Use In Your Organization to Meet New Demands in Sales and Customer Service. Traditionally, utilities have leveraged
robust meter, network, and customer service infrastructure (...)
Excerpt related to
customer contracts:
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service. Papers and Other
System to Use In Your Org...
Published:
2010-03-11
-
Abstract:
When all enterprise vendors go for ERP and like solutions to help improve the business of small, midsize, and large aerospace
and defense (A&D); engineer-to-order (ETO); contract manufacturing; maintenance, repair, and overhaul (MRO); and like project-oriented
manufacturing companies they may face the ne (...)
Excerpt related to
customer contracts:
When all enterprise vendors go for ERP and like solutions to help improve the business of small, midsize, and large aerospace
and defense (A&D); e...
Published:
2005-01-12
-
Abstract:
Get Closer to Your Best Customers: a Shift in Customer Strategies in a Time of Crisis. Find Out Software Solutions and Applications
for the Customer Strategies. An unsettled economy needs a different approach to managing revenues. Companies must identify
their most profitable customers and the most effect (...)
Excerpt related to
customer contracts:
Get Closer to Your Best Customers: a Shift in Customer Strategies in a Time of Crisis. Find Out Software Solutions and Applications
for the Custome...
Published:
2010-03-11
-
Abstract:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation. (...)
Excerpt related to
customer contracts:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analys...
Published:
2004-07-23
-
Abstract:
Ross Systems’ transition from ERP to e-commerce has been a harrowing experience during the last 18 months. On September 14,
the company announced yet another disappointing annual report and a consequential radical restructuring. (...)
Excerpt related to
customer contracts:
Ross Systems’ transition from ERP to e-commerce has been a harrowing experience during the last 18 months. On September 14,
the company announced ...
Published:
2000-10-09
-
Abstract:
Deltek has focused on addressing the unique business needs of project-oriented organizations. Its product line has expanded
from applications for managing the core back-office processes to the front-office and e-business of professional services
and other project-based companies, of which many provide pr (...)
Excerpt related to
customer contracts:
Deltek has focused on addressing the unique business needs of project-oriented organizations. Its product line has expanded
from applications for ...
Published:
2004-01-10
-
Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
customer contracts:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
-
Abstract:
Caught between big-vendor ERP offerings requiring heavy customization, and off-the-shelf project management solutions that
are easily outgrown, project-oriented organizations have special accounting needs. Find out more about those needs, along
with recommendations for what solutions you should be taking (...)
Excerpt related to
customer contracts:
Caught between big-vendor ERP offerings requiring heavy customization, and off-the-shelf project management solutions that
are easily outgrown, pr...
Published:
2008-09-24