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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 consolidate customer files and transactions


Centralizing Bank Connections
Electronic connections with corporate customers determine much of a bank’s competitive differentiation and cost structure. But many banks are held back by

consolidate customer files and transactions  an enterprise gateway to consolidate connections to third parties. Measuring the Impact Modernizing your data transmission process and deploying a managed file transfer platform can lower staff resources, reduce software maintenance fees and improve customer satisfaction. To measure the impact at your organization, sign up for a no-cost assessment at inovis.com/solutions/managedfiletransfer/ or email info@inovis.com. About Inovis Inovis offers software and services that enable companies to do business

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Point of Sale (POS) Systems

A point of sale (POS) system helps retailers automate transactions. POS solutions are used in retail stores where sales associates must enter sales, refunds, layaways, transfers, etc. TEC's model of POS systems facilitates the selection process with research on vendors that support inventory management, register management, price management, transaction management, and other capabilities.  

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Best Practices in Creating a Strategic Finance Function


Many chief financial officers (CFOs) have started to take on new strategic roles. Their goals are to enforce stricter controls to ensure legal and regulatory compliance, offer strategic insights into the internal and external business environment, and connect the business strategy with daily operations through performance tracking. Learn more about the changing role of the CFO in today’s finance organization.

consolidate customer files and transactions  firm find places to consolidate and eliminate duplication of effort. Besides the cost efficiency inherent in these improvements, an unforeseen benefit of shared services is that employees in the payroll function can take on other responsibilities with a longer-term impact, such as developing new-hire orientation programs and providing training programs in financial management. As the finance function takes on more strategic roles, it has been able to provide a new level of incentives for its employees Read More

How Does Your ERP System Architecture Address Change?


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consolidate customer files and transactions  Makes changes required to consolidate globally produced group accounts (in different formats) back into one format for final statutory purposes Makes changes required to merge charts of accounts and customer and supplier accounts across all your entities so you can produce consistent accounts across all entities at a group level Makes changes required to move to operating one credit control department for the entire group Makes changes required to enable employees from the newly acquired organization to Read More

Business Intelligence and Identity Recognition-IBM's Entity Analytics


IBM's Entity Analytics Solution (EAS) enables organizations to identify and connect individuals based on collected data and their associated data patterns. EAS is used primarily within governments and the financial and insurance sectors to detect and prevent fraud.

consolidate customer files and transactions  MDM, and serves to consolidate the many views of a customer within the organization into one centralized structure. This data consolidation provides the CSR with the information required or the ability to link to the required information, which may include billing, accounts receivable, etc. Once the data is consolidated, references to each customer file are created that link to one another and assign the best record from the available information. Consequently, data inconsistencies that occur across Read More

What to Expect from Your WMS


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consolidate customer files and transactions  orders per picker etc) Merge/Consolidate as part of the process Random checks (of picking accuracy) Real-time monitoring Staging and shipping Departure scheduling Dock allocation Load planning (with visibility into all planned picks and cross-dock units) Late changes Carrier compliance   Supporting Processes   Task management Optimized movement tasks Task interleaving Dynamic task priorities Workload and queue monitoring Inventory control License plates Inventory balances (item loads, load carriers, Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

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Customer-centric CRM


Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life cycle care, which builds stronger relationships.

consolidate customer files and transactions  centric CRM Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life cycle care, which builds stronger relationships. Read More

11Ants Customer Response Analyzer


11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.  

consolidate customer files and transactions  Customer Response Analyzer 11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer. Read More

Serving the Uncompromising Customer


Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver great customer experiences across your organization (rather than just at the retail store or call center). So now what? Download this white paper to find out how to kick-start your customer experience improvement initiative.

consolidate customer files and transactions  the Uncompromising Customer Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver great customer experiences across your organization (rather than just at the retail store or call center). So now what? Download this white paper to find out how to kick-start your customer experience improvement initiative. Read More

Delivering Superior Customer Value in Insurance


Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty.

consolidate customer files and transactions  Superior Customer Value in Insurance Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty. Read More

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consolidate customer files and transactions  Relationship Management (CRM) When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and Read More

The Customer as a Strategic Asset


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Your 360-degree View of the Customer: Keep the Customer in View


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consolidate customer files and transactions  360-degree View of the Customer: Keep the Customer in View Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to better target those customers. One problem that Read More

Building the Customer-centric Enterprise


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consolidate customer files and transactions  the Customer-centric Enterprise The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully slow. Success isn’t just a matter of delivering superior products and services, but of incorporating customer insight into enterprise strategy on an ongoing basis. Learn how you can use your customer segment data for customer analytics that can help you determine which segments to grow and which to retain. Read More

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consolidate customer files and transactions  the Value of Customer Loyalty What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and increasing your profits. Read More