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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 card cell credit phone processing


Identix Leads Biometric Authentication
Perhaps the most exciting product released at last Comdex, was the Identix DFR-300 Fingerprint Scanner. Implemented in Compaq, Dell, and Toshiba laptops, the

card cell credit phone processing  of all Internet credit card sales being charged back to the seller due to lack of hard evidence that the sale was authorized (a signature), this product is sure to find a niche among eCommerce vendors. According to Joel S. Lisker, senior VP of security and risk management at MasterCard was quoted, We're looking at fingerprints, voice prints, or even iris scans . MasterCard is planning on converting its 22,000 member banks to either smart cards and/or biometrics in the near future. Currently Chicago's

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Emptoris: Powered Up to Empower Global 2000 Users


Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

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A Drop-ship Enablement Pioneer Leads the Way


By providing a single plug-and-play connection to multiple trading partners, CommerceHub strives to enable basically any retailer to electronically integrate with its suppliers, regardless of the idiosyncratic systems and capabilities that might exist among them.

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VoIP Phone Systems Comparison Guide 2010


The2010 SMB Phone Systems Comparison Guide makes it easy.

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Five Tips for Saving Money on Your Business Phone System


With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice over Internet protocol (VoIP) providers offer plenty of cost-trimming features to keep business phone costs in check or dramatically lower communications overhead. Read here to know the five ways businesses are taking advantage of new VoIP technology to save money.

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Automated ERA Processing Solutions from iTech


This white paper discusses explanation of benefits (EOB) and electronic remittance advice (ERA – ANSI 835). It also highlights iTech’s automated ERA processing solutions.

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Phone Systems Market Primer


Get up to speed quickly and easily with the Phone Systems Market Primer.

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Decentralize Your Business Operations with Hosted VoIP Phone Systems


Phone systems are the communications lifeblood of all businesses, but can be limiting in several ways. This is certainly true for legacy telephony, where phone systems were not just expensive but inflexible. They did a great job with telephony service, but created a centralized environment that posed challenges for businesses looking to expand beyond their four walls.

The "Decentralize Your Business Operations with Hosted VoIP Phone Systems" guide explains how hosted voice over internet protocol (VoIP) system brings greater flexibility for small businesses and frees them from the limitations imposed by legacy telephony. These freedoms, however, bring business-level implications, which are also explored in this guide for a balanced perspective.

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Business Phone Systems Buyer’s Guide


If you need a new phone system, this buyer’s guide will bring you closer to taking the first steps of testing a system and making the move. Go for it. All you have to lose is lousy call quality and expensive maintenance payments for your wheezing old phone system. All you have to gain is higher quality, lower prices, more features, easier growth options, better system management, and improved customer service.

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AnyDocINVOICE Helps Northeast Utilities Conserve Energy When Processing Invoices


A combination of manual data entry processes and the sheer volume of invoices it received every day was causing Northeast Utilities major backlogs in processing—as well as added payroll expense. To automate its processes and free up its staff resources, the company adopted AnyDocINVOICE. Since its implementation, Northeast has reduced its backlog by more than 90 percent and saved $240,000 (USD) in labor costs.

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3 Key VoIP Phone System Features and How to Use Them Effectively


Telephony is changing as internet protocol (IP)-based phone systems take hold. An IP phone system can deliver calls over the network as clearly and reliably as the public switched telephone network (PSTN), and more and more companies are even choosing a hosted or cloud-based voice over IP (VOIP) solution over an installed system. Discover three key VoIP features that can help you take advantage of IP telephony.

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