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Abstract:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach. (...)
Excerpt related to
business system service:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new s...
Published:
2005-04-02
-
Abstract:
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service. (...)
Excerpt related to
business system service:
Chemical company HB Fuller has leveraged the Internet to improve their level of customer service.
Published:
2001-09-15
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Abstract:
Chemical company H.B. Fuller has leveraged the Internet to increase their ability to sell. (...)
Excerpt related to
business system service:
Chemical company HB Fuller has leveraged the Internet to increase their ability to sell.
Published:
2001-10-01
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Abstract:
When companies create or change trading relationships or when they swap out business application systems, information systems
professionals are required to build application system interfaces and alter transaction processing models. Enterprise Application
Integration (EAI) Tools have matured nicely and (...)
Excerpt related to
business system service:
When companies create or change trading relationships or when they swap out business application systems, information systems
professionals are re...
Published:
2000-09-18
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Abstract:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and other overhead costs, transporters often face the prospect of providing their services at lower rates. How can
transporters survive in such a difficult business c (...)
Excerpt related to
business system service:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and oth...
Published:
2008-02-06
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Abstract:
If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets
in the A&D and government contracting manufacturing markets, it has certainly succeeded. However, given a growing horde of
viable solutions from larger and more renowned vendors, the (...)
Excerpt related to
business system service:
If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets
in the A&D and governmen...
Published:
2005-01-24
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Abstract:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement to integrate the system into a disparate system when a business-to-business or business-to-consumer
extension is part of the business model. (...)
Excerpt related to
business system service:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement...
Published:
2006-09-20
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Abstract:
This is a complete service management system that is comprised of four specific applications to help companies manage service
contracts, track service histories and required preventive maintenance for each piece of equipment under service contract,
daily planning and dispatch, and service invoicing. (...)
Excerpt related to
business system service:
... Review of product catalog and pricing. Dispatch status of open service calls. ...
Convert accounting data when switching to SouthWare from another business system. ...
Published:
2005-01-07
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Abstract:
Organizations today realize that although strategies focusing on outsourcing transportation, e-business and new distribution
models are important, these are all secondary in relation to what lies at the heart of any supply chain: INVENTORY. Although
firms have invested significantly in ERP and MRP syste (...)
Excerpt related to
business system service:
Organizations today realize that although strategies focusing on outsourcing transportation, e-business and new distribution
models are important,...
Published:
2003-04-05
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Abstract:
Made2Manage specializes in manufacturing management for small and medium-sized discrete, engineer-to-order, and make-to-order
manufacturers. This Quick Case for Made2Manage provides concise background information, which is oriented toward organizations
considering its Enterprise Business System. (...)
Excerpt related to
business system service:
Made2Manage specializes in manufacturing management for small and medium-sized discrete, engineer-to-order, and make-to-order
manufacturers. This ...
Published:
2006-02-13
-
Abstract:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust
set of e-commerce applications. (...)
Excerpt related to
business system service:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses t...
Published:
2005-05-27
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Abstract:
By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is
poised to survive the ongoing market shakeout. (...)
Excerpt related to
business system service:
By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is
poised to survive the on...
Published:
2002-02-04
-
Abstract:
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet
service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving
AT&T PocketNet service a potential target market of (...)
Excerpt related to
business system service:
... PocketNet service - giving GroupWise business customers easy ...
the second collaborative messaging system that has ... with AT&T for the wireless PocketNet
service. ...
Published:
2000-04-13
-
Abstract:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
Excerpt related to
business system service:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
Published:
2007-12-07
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Abstract:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, users want and need an inventory or check lists of the functions to understand if the business process
will work. One always has to start from somewhere, and t (...)
Excerpt related to
business system service:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, ...
Published:
2003-10-28
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Abstract:
System integration service provider selections and project planning should involve the same amount of due diligence as business
IT strategy definition and software evaluation. (...)
Excerpt related to
business system service:
System integration service provider selections and project planning should involve the same
amount of due diligence as business IT strategy defini...
Published:
2002-07-12
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Abstract:
New technology, such as virtual machines and high-speed internet communication, is leading to wider remote application hosting.
Here is a tutorial-level technical explanation of how it’s being driven (...)
Excerpt related to
business system service:
New technology, such as virtual machines and high-speed internet communication, is leading to wider remote application hosting.
Here is a tutoria...
Published:
2008-07-02
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Abstract:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is part of the reason traditional enterprise resource planning systems have not readily taken to e-commerce. (...)
Excerpt related to
business system service:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is...
Published:
2006-09-19
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Abstract:
USinternetworking and AT&T begin rollout of alliance in Washington, D.C., Maryland, and Northern Virginia. (...)
Excerpt related to
business system service:
USinternetworking and AT&T begin rollout of alliance in Washington, DC, Maryland, and Northern Virginia.
Published:
2000-05-11
-
Abstract:
In an enterprise with multiple operating divisions, should the enterprise standardize on a single set of software? Recent
broadening of major ERP products’ scope and the advent of Web-based product architecture may tempt corporations to consider
deploying this concept. Although the enterprise can gener (...)
Excerpt related to
business system service:
In an enterprise with multiple operating divisions, should the enterprise standardize on a single set of software? Recent
broadening of major ERP ...
Published:
2002-06-01