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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 break even graph welding


Integrated Security: A New Network Approach
The challenge is to ensure that the right people gain access and the wrong people do not, making the role of information security even more critical to enabling

break even graph welding  Security: A New Network Approach Executive Summary As organizations become more dependent on their networks for business transactions, external data sharing, and simple day-to-day communications, the need increases for these networks to be more accessible and operational. But as accessibility to the network becomes easier, so does gaining access to the critical data they are storing. The challenge is to ensure that the right people gain access and the wrong people do not, making the role of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Vulnerabilities—The World Through the Eyes of Hackers


Vulnerabilities are becoming even more fundamental in the world of cyber-security. Hackers or attackers see vulnerabilities all around them, knowing they are key to achieving their goals. This white paper will help you to understand the key fundamentals of the attacker view and build and maintain powerful security profiles so you can turn the tides of battle.

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How to Defend Against New Botnet Attacks


In 2008, botnets were responsible for 90 percent of spam. The ever-changing nature of botnets makes them hard to detect and even harder to defend against—and these compromised “robot” computer networks don’t seem to be going away in the near future. Learn about new and sophisticated botnets, how they can affect your business network, and the steps you can take to protect your company from a botnet attack.

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How to Roll Out an MRO System for Airlines without Making Your SCM Problems Even Worse


When it comes to complex software implementations, some industries have it tougher than others. For instance, an airline company implementing a maintenance, repair, and overhaul (MRO) platform has almost no margin for error. Read this article for TEC analyst Phil Reney's recommendations on the best way of rolling out an MRO platform without completely trashing your supply chain.

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Are Sales Incentives Even In Tune With the Corporate Strategy?


With sales being the lifeblood of virtually any company, selling should be an accurately accountable process forming the basis of overall strategic objectives. Still, the question remains: how much enterprise incentive management (EIM) do enterprises need, and in what form?

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3 Questions You Need to Take More Seriously When Adopting Mobile CRM


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Microsoft Delves Deeper into Social Networking


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Analytics: The Real-World Use of Big Data


Big data inspires new ways to transform processes, organizations, entire industries—and even society itself. Yet extensive media coverage and diverse opinions make it easy to perceive that big data is only for “big” organizations. So what is really happening? Our newest research finds that midsize organizations are just as likely to be using big data technologies to tap into existing data sources and get closer to their customers as any other company. Find out how.

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Scale without Fail: How to Meet and Exceed Customer Expectations in the Telecom Industry


A global telecommunications provider was mired in a hardware-centric architecture for its network applications. Even with a sizeable computing infrastructure investment, failure of server components was inevitable, and application failover schemes were risky. The provider needed a more cost-effective way to scale its operational support system (OSS) applications—without sacrificing dependability.

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Yammer Introduces the Enterprise Graph


During its first customer conference, YamJam'12, Yammer announced the Enterprise Graph—a new app directory and platform. The intended customers for this product are enterprise software vendors. Given the current social surge, software vendors are seeking to integrate social features into their products. Yammer wishes to address this need by offering an enterprise platform that

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Case Study: ERP System Helps ATI Industrial Automation Achieve Revenue Growth of 70 Percent


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