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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 break even analysis template for service industry


SAP for the Chemicals Industry: Challenges and User Recommendations
Using the SAP ERP Chemicals Packaged Solution may represent a significant advantage—but only if SAP is the right enterprise resource planning system for the

break even analysis template for service industry  that will make or break the project will the chemical operation select the right solution and gain these benefits. And that can make all the difference between a pipeline and a pipe dream. This concludes the three-part series SAP for Chemicals: A Packaged Solution for Mid-market Companies . About the Authors Predrag Jakovljevic is a principal analyst with Technology Evaluation Centers ( TEC ), with a focus on the enterprise applications market. He has nearly twenty years of manufacturing industry

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

break even analysis template for service industry  there is no clear break among RFP vendor responses you may have to perform three demo’s. There is near universal agreement that four demonstrations is counter-productive. Second, let’s address who should be participating in the demonstration and hence evaluating the solutions. The audience should include a broad representation of actual CRM system users. The participation of senior management is also important from the perspective of providing visible support for the project but they will rarely use Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

break even analysis template for service industry  requires the ability to break down silos, integrate the IT infrastructure and facilitate collaboration. HP software helps you do just this with foundational technologies and functionally comprehensive, best-of-breed solutions that support the needs of the global enterprise. These technologies and solutions help you coordinate and automate IT processes across domains, execute complex change and configuration processes, and manage critical assets throughout their entire lifecycle. A service center for Read More

Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization


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break even analysis template for service industry  encryption solutions, and not break the network. The combination of the Management and Authentication Point and the Key Authority Point eliminates all of the barriers to deploying an enterprise-wide data protection solution. As shown below, a key and policy distribution system (Key Authority Point) is required to enable IPSec, Ethernet encryption and client access to scale across the enterprise, integrate into embedded encryption solutions, and not break the network. The combination of the Management and Read More

It’s About Process (or The Ability to Be Responsive)


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break even analysis template for service industry  resources to make or break a BPM project. Instead, this flexible BPM adoption approach allows customers to implement BPM in-house at a pace that suits them best. As counter moves, Webcom is pondering about offering the product in different editions (tiers), whereby the current largely case management capabilities would constitute the ResponsAbility Basic Edition. The upcoming fall enhancements that were mentioned in Part IV would then create the Professional Edition, as a BPM Lite product of sort. Read More

Moving to Self-Service Business Intelligence


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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


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