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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 billing utility


Advanced Utility Systems
Advanced Utility Systems Corporation was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities

billing utility  provide Customer Information and Billing solutions exclusively to utilities and municipalities. Founded by three partners, Advanced quickly emerged as an innovative software provider that today has a client roster of more than 60 utilities.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » billing utility

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service


Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of "old" technologies that make such a compelling argument against replacement. All that’s about to change.

billing utility  purposes. The information and billing systems can perform these activities ' as it might be required when the back-end system of the utility is receiving implausible values from the AMI system, which would prevent a further processing of the data in energy settlement and billing. You can achieve this one-way communication by relatively established technologies such as AMR. One of the advantages of AMI technology, on the other hand, is its bidirectional communication. This would be useful for whenever you Read More

TEC’s New Utilities ERP Evaluation Center: A Preview


The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service

billing utility  customer service department and billing process, remote service supply or power generation, and high cost of asset owning and maintenance. Also, a big part of the utility business is project based as well. Below are some challenges the industry faces: •    Traditional challenges : geographical spread and remote subdivisions and office lots; mass customer service that requires specific and unique business processes; global fuel price increases leading to the need to optimize transportation processes; Read More

Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

billing utility  solution, or CIS and billing solution. In all areas, however, our industry domain expertise remains a unique advantage. TEC: What are your views on multitenant software as a service (SaaS) and cloud, and are you making any concrete moves in that direction? Ventyx: We believe that the future of the software marketplace is rooted in delivery. Ventyx has a delivery model ( Ventyx Hosting ) in place for all of its non-SCADA products and has been delivering production operations in the US and Europe for more Read More

Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

billing utility  reporting, financial systems, and billing for voice, data, content, and utility services. Read More

Calculating Utilization in a Services Company


Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.

billing utility  your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization. Read More

The Seven Types of Power Problems


Many of the mysteries of equipment failure, downtime, software, and data corruption are the result of a problematic power supply. Compounding the problem is that there is no standardized way to describe power problems. Learn more about common power disturbances, what can cause them, and how to safeguard your critical equipment—all described in Institute of Electrical and Electronics Engineers (IEEE) standard terms.

billing utility  Seven Types of Power Problems The Seven Types of Power Problems If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. In today's always on, always available world where businesses can't stop and downtime is measured in dollars, American Power Conversion (APC) provides protection against some of the leading causes of downtime, data loss and hardware damage: power problems and temperature. Source : APC Resources Related to The Seven Types Read More

Focused Functionality: Key to Ganong Bros.' Success


In 2002, Ganong, a midsize confectionery, selected Sage ERP X3 to fulfill its requirements for a software application with both batch and discrete capabilities for their mixed-mode manufacturing processes. Since the implementation, Ganong has reduced billing errors, and improved the accuracy and timeliness of production.

billing utility  implementation, Ganong has reduced billing errors, and improved the accuracy and timeliness of production. Read More

Benefits of a Virtualized Data Center


The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production systems. On the other end of the spectrum, virtual utility hosts and cloud computing vendors are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out.

billing utility  of a Virtualized Data Center The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production systems. On the other end of the spectrum, virtual utility hosts and cloud computing vendors are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out. Read More

ERP for Municipalities RFI/RFP Template


Financials, Human Resources, Customer Care and Billing, Maintenance Management, Asset Management, Project Management, Quality Management, Analytics, Product Technology

billing utility  Resources Customer Care and Billing Maintenance Management Asset Management Project Management Quality Management Analytics Product Technology This functional and technical requirement set template covers industry-standard functional criteria of ERP for Municipalities that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your ERP Read More

Electric Utilities in Need of Software Vendors' Leadership!!!


Over the past couple of years, the electric utility industry has changed in terms of the different software solutions available. The old approach to addressing this industry’s needs was the “best-of-breed” approach, meaning that software vendors were creating solutions addressed to only one group or business unit within the company doing one specific task. Generation, Transmission, and

billing utility  Utilities in Need of Software Vendors' Leadership!!! Over the past couple of years, the electric utility industry has changed in terms of the different software solutions available. The old approach to addressing this industry’s needs was the “best-of-breed” approach, meaning that software vendors were creating solutions addressed to only one group or business unit within the company doing one specific task. Generation, Transmission, and Distribution all had their own specific software Read More

Billing Foundations for Successful Next-generation Service Strategies


Dramatic progress in communication and media industries are pushing service providers to seek new differentiation strategies. Next-generation services can play a major role in your future as a service provider. But first you need to understand the implications for your operational- and business-support systems—in particular your billing system. Learn how to make the most of next-generation services to generate revenue.

billing utility  business-support systems—in particular your billing system. Learn how to make the most of next-generation services to generate revenue. Read More

CUSI


Continental Utility Solutions, Inc., (CUSI) has been developing and servicing Customer Information Systems, Utility Billing Applications and Financial Management Software since 1984. CUSI leads the industry in providing proven solutions and exceptional service to Public and Private Utilities and Local Government Organizations.

billing utility  Customer Information Systems, Utility Billing Applications and Financial Management Software since 1984. CUSI leads the industry in providing proven solutions and exceptional service to Public and Private Utilities and Local Government Organizations. Read More

ROI Case Study: Sterling Commerce and Crowley Maritime


Crowley Maritime, offering a range of services such as shipping and barge towing, needs rapid customer billing and invoicing. The company’s electronic data interchange (EDI) volume increased by 500 percent over five years, and management wanted to sustain this growth without harming service delivery. Find out how an integration solution enabled Crowley to support new growth without adding new staff, while reducing costs.

billing utility  requires the rapid on-boarding, billing, and invoicing of customers, each of which need to complete a variety of different and complex transactions with Crowley. In 2004, the company s EDI transaction volume had increased by 500 percent over the prior five years, and the senior management wanted to ensure that the company would be capable of sustaining this growth rate without harming service delivery. Crowley had been using EDI over its mainframe and a value-added network (VAN) in order to complete Read More