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Abstract:
The Customer Care & Billing (CC&B) RFP Template covers industry-standard functional criteria of Customer Care & Billing that
can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP
template, it is a working document that serves as a knowled (...)
Excerpt related to
billing services utility:
... Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care ...
Data Warehouse, Reporting, Telephony Products and Services, Utility Products and ...
Published:
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Abstract:
Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson
will continue to concentrate its internal sales efforts on its traditional vertical markets and to additionally rely on partners
to address and develop for particular industry nee (...)
Excerpt related to
billing services utility:
Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson
will continue to con...
Published:
2003-11-10
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
billing services utility:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service. Papers and Other
System to Use In Your Organization to Meet New Demands in Sales and Customer Service. Traditionally, utilities have leveraged
robust meter, network, and customer service infrastructure (...)
Excerpt related to
billing services utility:
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service. Papers and Other
System to Use In Your Org...
Published:
2010-03-11
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Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
billing services utility:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
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Abstract:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Excerpt related to
billing services utility:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Published:
2005-08-17
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Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
billing services utility:
... 3450. Legal Practice Management: Analysis & Information Services, Inc., Timonium,
MD, http://www.ais-web.com/, (866) 247-4621. Legal ...
Published:
2005-01-20
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Abstract:
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors.
Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has
greater interactivity. (...)
Excerpt related to
billing services utility:
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors.
Its software is desig...
Published:
2006-03-15
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Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
billing services utility:
... 3450. Legal Practice Management: Analysis & Information Services, Inc., Timonium,
MD, http://www.ais-web.com/, (866) 247-4621. Legal ...
Published:
2005-01-20
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Abstract:
Is Ventyx a true "total solution provider" for energy and utility companies? TEC principal analyst P.J. Jakovljevic discusses
Ventyx's strategy with its product marketing team. In 2012, there is still no such thing as a true “total solution provider”
for energy and utility companies. These companies j (...)
Excerpt related to
billing services utility:
Ventyx—Utilities’ One-Stop-Shop Provider? PJ Jakovljevic - February 2, 2012. Comments:
Published:
2012-02-02
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Excerpt related to
billing services utility:
... portal, purchase order (PO) conversion, self-billing, and purchase ...
administration in processing and allocating utility bills. Software Plus Value-add Services.
...
Published:
2010-10-05
-
Excerpt related to
billing services utility:
... and activation, rating, customer billing and customer ... the utilities
industry, since utility companies usually ... of certified software and services
for utilities ...
Published:
2009-09-22
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
billing services utility:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
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Abstract:
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the
CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for
out there in the long run other than to find an honorabl (...)
Excerpt related to
billing services utility:
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that
the CRM point providers wi...
Published:
2003-03-27
-
Excerpt related to
billing services utility:
... services) creation (via managing metadata and portals), deployment (ie, ordering, provisioning,
and metering), and execution (via SLA management, billing, and ...
Published:
2009-05-29
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Excerpt related to
billing services utility:
... services) creation (via managing metadata and portals), deployment (ie, ordering, provisioning,
and metering), and execution (via SLA management, billing, and ...
Published:
2009-05-29
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Abstract:
The State of the Art in Finance. Get Information and Other Solutions Related to The State of the Art in Finance. Thanks to
recent accounting scandals and an increasingly competitive environment, many chief financial officers and the finance organizations
they lead have started to take on new roles within (...)
Excerpt related to
billing services utility:
The State of the Art in Finance. Get Information and Other Solutions Related to The State of the Art in Finance. Thanks to
recent accounting scanda...
Published:
2010-03-11
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Abstract:
Best Practices in Creating a Strategic Finance Function. Find Free Blueprint and Other Solutions to Define Your Performance
In Relation To the Best Pratices in Strategic Finance Function. Many chief financial officers (CFOs) have started to take
on new strategic roles. Their goals are to enforce stricter (...)
Excerpt related to
billing services utility:
Best Practices in Creating a Strategic Finance Function. Source: SAP. Document Type: White Paper Description: Many chief financial
...
Published:
2010-03-11
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Abstract:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation
(SFA), marketing automation, and field service/call c (...)
Excerpt related to
billing services utility:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much bro...
Published:
2002-11-08
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Abstract:
SCO introduces Tarantella ASP edition and ASP Connect as tools for the Application Service Provider market. (...)
Excerpt related to
billing services utility:
SCO introduces Tarantella ASP edition and ASP Connect as tools for the Application Service Provider market.
Published:
2000-03-20