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Software Functionality Revealed in Detail
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 billing format options


Xchange Adds To The List Of CRM Point Solutions' Casualties
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear

billing format options  DOX), a provider of billing systems, customer care and support for the communications industry. Amdocs, which was not initially expected to be a strong bidder, reportedly outbid SAS to win the Xchange's remains for slightly more than $5 million. Although not a stranger to CRM products acquisitions given its earlier acquisition of the former leading CRM product Clarify in 2001 for $200 million (see Clarity of Vision: Clarify Sold to Amdocs by Nortel ), its latest acquisition of Xchange has raised many

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Linux and Open Source IT Services (Excel Format) RFI/RFP Template

OS and Application Services, Support Services, Consulting, Implementatation, and Reselling, Migration and Version Maintenance Services, Customization Services, Development Services, Security Services, License Support and Applicability, Training and Community Participation, High-Level Market Characteristics 

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ACCPAC -- Being Much More Than Meets The Eye Part Two: Announcements Continued


ACCPAC continues to expand its products footprint and operations worldwide.

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Deltek Remains the Master of Its Selected Few Domains Part 1: Product Announcements 2003


By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called "Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but have yet to penetrate.

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Cloud Assets: A Guide for SMBs-Part 2


The advent of cloud computing has brought with it many considerations and challenges for organizations looking to implement cloud services, which may be exacerbated for small to medium businesses (SMBs) with limited resources. Read this second part of a three-part guide for SMBs to understand the core elements of the selection and brokering process of cloud assets, and obtain a step-by-step breakdown of the essentials.

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HIPAA-Watch for Security Speeds Up Compliance Part Two: Phase III and IV, and Product and User Recommendations


Once the user defines compliance case boundaries and establishes the data criteria in Phases I and II, the HIPPA-Watch for Security tool begins Phase III by launching the risk analysis engine, and concludes with Phase IV, which generates the report. Using the HIPPA-Watch for Security tool can help an organization comply with the Final Security Rule and help companies understand which safeguards can generate a greater return on investment.

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Hosted VoIP Versus VoIP PBX


Is your company considering a voice over Internet Protocol (VoIP) system? If so, there are at least two options to consider: hosted VoIP and VoIP Private Branch eXchange (PBX). This PDF gives you a high-level view of how each of these options fares on service maintenance, features, upfront costs, and extras, among other considerations, so you can gauge which is the right one for your business. Download it now.

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Options for Handling Your HR Function


Although human resources (HR) management is a necessity when you have employees, HR duties are not a core competence of most small businesses. According to a Small Business Association study, small business owners on average spend more than 25 percent of their time handling employee-related paperwork. Factor in recruitment, hiring, and training and this average increases to 45 percent. So why not outsource HR? Read this paper to learn more.

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Missing PDF Fonts: Why It Happens and What You Can Do About It


Fonts are the essential elements of any portable document format (PDF) file, but are often taken for granted by most readers. But what if you are a developer and fonts are missing? What should you do? Why does this happen? In the first of a two-part white paper series, explore some of the core PDF concepts, font technologies, and get an introduction to the problem of missing fonts in PDF documents.

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How to Choose between Generic and Industry-specific ERP Systems


You might have several reasons for needing a new enterprise resource planning (ERP) system, but with so many options, how do you make the right choice? If you’re wondering whether a generic or an industry-specific solution is the best fit, or how to start the ERP selection process, you’re not alone. This white paper suggests ways to simplify your ERP selection process and points out the differences between industry-specific and generic ERP solutions.

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PBX VoIP Systems


The VoIP industry offers a number of different services, features, and options. Among the various services and systems is the private branch exchange (PBX) system, depicting a system’s hardware where an incoming call is forwarded, transferred, or otherwise routed to another extension, etc. But BPM systems can differ in mode of service. Read this paper and know the benefits and drawbacks of three different PBX options.

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