X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 billing error report by customer


CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

billing error report by customer  have unlimited access to billing systems. Payable services aren't charged accurately because warranty entitlements can't be properly checked. Marketing funds aren't correctly paid to partners because the claims process isn't tied to the financial system. Profitability analyses are wrong because cost data is inaccurate. Discrepancies occur frequently with promotional prices and invoicing, returns and reimbursements, and planning and budgeting. Even if organizations get the processes to work by manually

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

Evaluate Now

Documents related to » billing error report by customer

Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part Two: Closing the Circle of Credit and A/R Management


Using credit and A/R management as a sales tool requires defining goals and measuring results. Determining the competitive landscape and using A/R management software with key features will help companies realize the full potential of credit and A/R management.

billing error report by customer  as well as investigate billing delays for specific invoices that exceed a specified limit (specific improvement). Procedural Errors : The failure to meet a customer's business process requirements (purchase order number, invoice formats, pricing, even number of invoice copies) will lead to payment delays. These procedural errors need to be segregated by type, tracked, and continuously improved. Service Disputes : If a customer does not pay on time due to an identifiable dispute or problem (goods or Read More

How RFID Technology Can Enhance Your Asset Management Program


Even though the technology has been around in some form since World War II, chances are that you think of Wal-Mart’s supply chain initiative when you hear the words “radio frequency identification,” or “RFID.” Wal-Mart is already seeing a return on their 2005 investment. But does RFID technology make as much sense for asset management as for supply chain management?

billing error report by customer  passes information to the billing system. For the city, data is captured quickly and accurately. For the home owner who need not be present or call in the reading, it's convenient. This system also helps the city manage assets: it can identify whether a meter is working improperly. By having this information sooner rather than later, the city reduces potential revenue loss from faulty equipment and can track asset lifecycle trends. Other Industries Fleets and utilities aren't the only ones interested in Read More

Infor Unveils CloudSuite Financials, Raising the Bar


Infor announces Infor CloudSuite Financials, the next-gen financials and accounting software built for the cloud. Read P.J. Jakovljevic's write-up and find out how global enterprises can benefit from the software.

billing error report by customer  FinancialForce.com . The subscription billing capabilities could also thwart new players such as Avangate, Cleverbridge, Recurly, SaaSy, Vindicia, Zuora . Time will only tell how eager the CFOs will be to migrate from their decades-old GLs, which they like to keep close to the vests. Certainly, this could be a viable migration path for Infor’s aged mainframe based FMS such as E Series and M Series , as well old Masterpiece and Infinum FMS on aged UNIX and IBM i servers. Read More

PeopleSoft Building Muscles To Overcome The Rough Patch Part 1


The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record profit, and more than $500 million of generated cash, might have become its liability as well, as it might be quite difficult to repeat.

billing error report by customer  — from claim to billing to payment, while self-service capabilities will give customers online access to product information, policy quick quotes and the ability to file claims in real time. PeopleSoft CRM for Energy should provide a comprehensive solution designed specifically for energy retailers and distributors. The functionality will include: premise management support to administer service points and assets; service management support for move and transfer of service transactions; tracking and Read More

Voice of the Customer Analytics


Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer experience—down to the individual customer level.  

billing error report by customer   Read More

Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention


Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience.

billing error report by customer  loyalty management software,loyalty program management,loyalty management system,customer relationship management strategy,sap customer relationship management,customer loyalty management,customer loyalty management system,loyalty management solution,loyalty management,crm loyalty management,siebel loyalty management,loyalty management group,sap crm loyalty management,sap loyalty management,reward rules management Read More

Delivering Superior Customer Value in Insurance


Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty.

billing error report by customer  insurance customer data,food insurance companies,aviation insurance companies,customer data collection,customer data quality,top insurance companies to work for,customer data protection,jobs in general insurance companies,crop insurance companies,mutual life insurance companies,medical malpractice insurance companies,customer data software,global insurance companies,best insurance companies to work for,insurance companies nz Read More

The Power of Customer Context Beyond Campaigns: Build a Contextual Marketing Engine


Campaigns are far less effective at winning and retaining customers than they once were—now companies must deliver real-time, two-way, insight-driven interactions with individual customers. Learn how to build and use proprietary digital platforms called contextual marketing engines in this Forrester report, and get results that translate into unprecedented levels of customer engagement, increased revenue, and better product experiences.

billing error report by customer  customer, customer analytics, marketing, customer data, business analytics, customer relationship, customer retention, customer loyalty, customer service, customer context, Forrester Read More

Infor Finds Its Customer Engagement Rhythm


Infor recently unveiled Infor Rhythm for Commerce, a global, scalable, and secure cloud-based e-commerce and customer engagement platform, now complemented with compelling designs from Infor’s own Hook & Loop creative agency. Read more about the platform and how it came to be in this blogpost.

billing error report by customer  Infor Rhythm, Infor, Hook & Loop, Infor commerce, customer engagement, e-commerce, engagement platform, industry watch Read More

A Customer Relationship Management Solution Aims To Cover all the Bases


Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

billing error report by customer  Surado Solutions,Surado CRM 5.0,customer relationship management,CRM,contact and account management,sales management,marketing management,customer service and support,hosted solutions,hosted vs. on-premises solutions Read More

Special Report: Condition Monitoring


Condition monitoring is a critical component of predictive maintenance. In this special report for the chemical processing industry, you’ll learn six steps to implementing a condition-based maintenance program; condition-monitoring techniques that can increase equipment uptime; how to protect your condition-monitoring program during the recession; and how to supplement your condition monitoring program to reduce downtime.

billing error report by customer  Infor,condition monitoring,monitoring condition,machine condition monitoring,condition monitoring jobs,equipment condition monitoring,condition based monitoring,vibration condition monitoring,condition monitoring system,condition monitoring for,skf condition monitoring,turbine condition monitoring,condition monitoring services,wind turbine condition monitoring,condition monitoring systems Read More

Serving the Uncompromising Customer


Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver great customer experiences across your organization (rather than just at the retail store or call center). So now what? Download this white paper to find out how to kick-start your customer experience improvement initiative.

billing error report by customer   Read More

Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer


To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management is all about.

billing error report by customer  CEM,customer experience management,customer experience,CRM,customer relationship management,Benjamin Studios,value drivers,customer feedback,product engineering,performance feedback,customer feedback survey,Bruce Culbert,voice of the customer Read More

11Ants Customer Response Analyzer


11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.  

billing error report by customer   Read More