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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bill desk organizer


Salesforce.com Updates Desk.com for SMBs
Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk

bill desk organizer  com Updates Desk.com for SMBs Salesforce.com recently released an upgrade to Desk.com , a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). In contrast to Salesforce.com's enterprise-level customer service product, Service Cloud , Desk.com's main trait is its ability to be deployed quickly. Now Desk.com (formerly known as Assistly ), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Caution! Will A Traditional ERP System Help You Deliver Projects?


Companies who build specifically for a customer have unique requirements that are often not understood or dealt with well by some ERP vendors, particularly in the mid-market, who think that systems designed around volume manufacturing fit everywhere.

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Process versus Discrete ERP Systems


Sorting out the differences between the two main types of manufacturing software can be mind-boggling for companies when searching for an ERP system. Companies can mistakenly purchase the wrong ERP system, causing headache and a significant loss of revenue. Avoid the pitfalls of making the wrong decision by using this checklist to help you determine the software that best fits your manufacturing process.

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Sage 100 ERP Online


Sage 100 ERP Online (formerly Sage ERP MAS 90 Online) is an enterprise resource planning (ERP) solution that offers a range of functionality for: Core accounting E-commerce Business intelligence (BI) Human resources (HR) and payroll Customer relationship management (CRM) Financial reporting Sage 100 ERP Online core accounting modules include accounts payable (AP), accounts receivable (AR), bank reconciliation, fixed asset accounting (FAS), general ledger (GL), and magnetic media reporting. Project management, manufacturing, and wholesale distribution functionality can help companies automate key processes related to inventory management, bill of materials (BOM), and job costing. Sage 100 ERP Online offers platform flexibility as well as three built-in report writers.

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New Approaches to Software Pricing


Hearing the complaints of dissatisfied customers, some vendors are developing customer-centric contracts. HarrisData has even gone so far as to draft a Bill of Rights for customers. How well do these pledges measure up?

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Repcon Pricing & Quoting


Our web interface centralizes all the information necessary to generate quotations, orders, product configurations, documents, material structure and manufacturing routes so you can access it from anywhere in the world and at any time.  With Repcon Pricing & Quoting you will increase the number of quotations, increase the number of quotes that become firm orders, reduce the time of the sales process and reduce the cost of manufacturing products the client has not ordered. Because company products are on a catalogue on the web, new sales channels can be opened (internet,  distributors).  The main features of Repcon Pricing & Quoting are the following: • Complete quotation and order management • Price management • Complex product configuration • 2D and 3D computer aided visualization and configuration • Document generation: Word, Excel, pdf, xml, dwg… • ERP and CRM integration • Generating a Bill Of Materials (BoM) and manufacturing routes • Multilanguage • Multidevice

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Kentico EMS


Kentico EMS is a Web content management system and Web marketing platform based on ASP.NET and Microsoft SQL Server. The product supports automating Web-based marketing initiatives, delivering a user experience tailored to visitors' devices and browser capabilities, visual workflow designer, and translation management for localizing Web sites. It provides four technologies to accelerate devlopment: Kentico CMS Desk, a flexible user interface for content management; Kentico CMS Controls, controls that display content on the web site; KentiForm Engine, that allows users to create flexible editing forms for custom document templates without programming; and Page Templates, that allow users to reuse page layout and create new pages based on the template.  

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Outsourcing Best Practices-A Primer on Outsourcing Governance


The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the relationship. So spend the time and effort required to ensure an effective governance process—and don’t lose sight of the fact that without cultural alignment with your vendor, you’ll only be creating ground rules for debate, not agreement.

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How ITIL-based IT Help Desk Can Help Small and Medium Businesses


Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how.

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The Underbelly of Software Project Management Tools


Project management tools for software development should include a broad range of functionality. Project teams must be able to estimate the scope and duration of each project, divide work into components and tasks; provide quality assurance; and generate detailed performance metrics. Find out how many project management solutions are missing the mark, and learn what to look for when choosing a solution of your own.

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CICS


CICS.com is a developer partner, an advanced business partner and an “Optimized” member of IBM PartnerWorld Industry Network (PWIN) for Wholesale Distribution. CICS.com to provide products and services for multi platform IT procurement solutions, including enterprise hardware, software, storage, connectivity, outsourcing, timeshare, help desk, professional services, financial services, global M&A and investment banking services.

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