Basic Contact Information

Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site ...

by David Berger ... Usually, the CMMS vendor provides basic information about the partners and their ... of each key manager in the company, including contact information, a general ... http:/.../Research/ResearchHighlights/EAM/2004/02/research_notes/EN_CM_XDB_02_21_04_1.asp - 12k - 2004-02-21 Summary: For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features one should examine in order to maximize web site visits. Reprinted with permission from Plant Engineering and Maintenance magazine.

Bootcamp for the Pros; Why Ernst & Young Will Lead Security ...

by L. Taylor ... to attack, how to find out basic exploitable information on ... com) a leading provider of original information security content ... You can contact her by e-mail on ... http:/.../Research/ResearchHighlights/Security/2002/01/news_analysis/NA_ST_XLT_01_19_02_1.asp - 16k - 2002-01-19 Summary: Original News & Educational Review Course Summary Ernst & Young, has put together the quintessential course for security engineers looking to improve their ability to protect their organization's website, systems, and network. Dubbed eXtreme Hacking, and carrying a price tag of $5,000 a slot, this co

When Small Business Packages Have Enterprise Appeal

by Charles Chewning Jr. ... require some degree of CRM support, so it provides basic contact management such ... employees, partners, and even vendors can access both information and business ... http:/.../ResearchHighlights/TechnologySelections/2005/05/research_notes/VN_TS_XCC_05_27_05_1.asp - 27k - 2005-05-27 Summary: As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust set of e-commerce applications.

Professional Services Are Catching-up With CRM

by Kevin Ramesan ... But beyond those basic CRM functionalities, InterAction is a system that is ... Relationship Discovery allows users to collect contact information from a firm's ... http:/.../Research/ResearchHighlights/Crm/2003/05/news_analysis/NA_CR_KR_05_28_03_1.asp - 15k - 2003-05-28 Summary: The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers are expecting their applications to follow their business mode

Scala and Microsoft Become (Not So) Strange CRM Bedfellows

by P.J. Jakovljevic ... to organize information, readily access that information, manage documents ... its current Professional Edition functionality includes basic contact management (ie ... http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_28_03_1.asp - 16k - 2003-08-28 Summary: The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last? For the time being, Microsoft will likely be content to hel

Manufacturing Environments and Integration with Other Functions

by Dr. Scott Hamilton ... of an ERP system since it provides electronic communication of basic transactions ... Contact information can also serve other purposes, such as printing labels or ... http:/.../Research/ResearchHighlights/ERP/2005/07/research_notes/MI_ER_XSH_07_06_05_1.asp - 20k - 2005-07-06 Summary: This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?

by P.J. Jakovljevic ... to which they want to automate and share information across their ... To that end, the Professional Edition functionality includes basic contact management (ie ... http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_10_03_1.asp - 21k - 2003-03-10 Summary: While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may, on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to look for there in the long run.

Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ ...

by P.J. Jakovljevic ... analyze it, create a report, and share the information with employees ... The MS CRM product's functionality includes basic contact management (interaction and ... http:/.../Research/ResearchHighlights/Crm/2002/08/research_notes/EN_CR_PJ_08_15_02_1.asp - 24k - 2002-08-15 Summary: While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

A Customer Relationship Management Solution Aims To Cover all the ...

by Osman Baig and Shahid Hannan ... a web interface for remote user access to basic functionality. ... The module includes the basics: contact information, correspondence, opportunity and forecasting ... http:/.../Research/ResearchHighlights/CRM/2006/08/research_notes/PN_CR_OB_08_17_06_1.asp - 29k - 2006-08-17 Summary: Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

Where Is ERP Headed (Or Better, Where Should It Be Headed)? Part 3 ...

by P.J. Jakovljevic ... allows them to update their contact information or place ... that often occur when business partners exchange information. ... The basic goal is to create a virtual ... http:/.../ResearchHighlights/BusinessApplications/2001/04/research_notes/TN_BA_PJ_04_25_01_1.asp - 27k - 2001-04-25 Summary: This note discusses how ERP-driven e-business will have to extend well beyond providing business partners self-service portlets. It will have to allow trading partners not only order status tracking but also the enterprise plans and conditions down to plant level for more efficient two-way interaction an