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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 aia billing free forms


Case Study: Greater Visibility Gives Staffco a Competitive Edge
Staffco, employing nearly 20 high-level sales engineers, sought a customer relationship management (CRM) system to free itself from the manual processes of its

aia billing free forms  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Secure DNS/DHCP Management-An Integrated Solution


Dynamic Host Configuration Protocol (DHCP) has been adopted as the dynamic protocol of choice for pain-free management of network resources. The integration of the Domain Name System (DNS) and DHCP into a single network helps overcome traditional barriers to effective resource allocation. Indeed, combining DNS and DHCP enhances information security, thus providing a solution your organization can grow with.

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Microsoft New Online Messenger ~ Dope Slaps AOL’s Instant Messenger


So why would users switch from AOL’s Instant Messaging client to Microsoft’s? Quite simple really, throw in free long distance phone service, offer a comparable and competitive set of base features, and then to make sure you succeed, give it away for free. And just to add injury to insult Microsoft wirelessly enabled the release to embrace the interaction of WAP enabled devices with its user base.

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Free Online FSM Software Comparisons Now Available


TEC is pleased to announce that you can now compare field service management (FSM) solutions head-to-head using TEC Advisor—our free online software evaluation and selection tool. FSM solutions provide planning and scheduling, work order management, customer engagement management, and other essential functionality for companies with highly mobile, customer-facing workforces. You can

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Gateway, Dell Plan Windows-free Appliances


Gateway, Dell and others plan desktop 'Internet appliances' -- running on little or no Microsoft software.

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StarGarden SGHR


StarGarden's human capital management (HCM) solution is the enterprise-wide answer for trouble-free administration of human resources (HR) business processes and data. StarGarden gives companies the freedom to quickly and easily respond to organizational and legislative changes, while providing administrators and managers with comprehensive reporting capabilities. StarGarden offers a fully integrated HR, payroll, scheduling, and time and attendance solution designed to meet the needs of structured, position-based organizations with complex pay and benefits issues such as those found in government, health, and education. StarGarden partners with enterprise resource planning (ERP) and financial system suppliers and integrators to provide a more complex and functional HCM solution. While StarGarden can help organizations with more efficient HR compliance and more accurate payrolls, its biggest contribution will take the shape of better planning and more streamlined processes. StarGarden's modules include employee management; position management and control; compensation; benefits; accruals and balances; payroll; scheduling; recruitment; training; health and safety; labor relations; and employment equity. StarGarden also provides employee and manager self-service portals and workflow add-ons to streamline operations. This powerful system can be installed easily with little or no customization.

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Survey Shows TEC Clients Have More Successful IT Implementations


Click here to download your free pdf copy of TEC best practices for software selection.

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Hacker Publication Gets Top Defense Attorney


In a case that will challenge the bowels of free speech and censorship and inevitably set a lot of legal precedents, renowned defense attorney Marcus Garbus has been retained by the Electronic Frontier Foundation to represent 2600 (an infamous hacker publication) that is being charged with circumvention of copyright protection systems (17 U.S.C. § 1201(a)(2)), specifically the Contents Scramble Systems (CSS) developed to protect Digital Video Discs (DVDs) against unauthorized access.

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Demand at the Fount of Open Source: A Primer Based in Demand Trends


As we witness the inexorable increase in demand for Free and open source software (FOSS), many organizations have yet to glean the FOSS fundamentals. This series highlights fundamentals for the enterprise as manifested in global customer demand trends.

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Calculating Utilization in a Services Company


Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.

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Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online


A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use customer data specific to its operations, to acquire and retain more customers. Discover how the hosted CRM solution helps ensure business continuity and other benefits.

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