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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 insurance accounting crm


CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know
When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex

insurance accounting crm  35 percent; and in insurance brokerage a mind-boggling 50 percent. So retention seemed and seems to be the thing. But those customers you are retaining have to have been acquired somewhere and, as the economy continues to recover and grow, acquisition is not as ugly a word as it used to be. But how you acquire (or retain) your customers no longer just depends on the provision of a good product or a good service, but in fact, how much the customer bonds to the experience that they have with you and your

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations


The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future for smaller CRM vendors?

insurance accounting crm  (e.g., claims processing for insurance companies, service provisioning for telecommunications, billing for utilities) has been a key success factor (KSF) of application implementation and reducing upfront need for application customization. The enterprises should therefore challenge vendors to demonstrate breadth and depth of their vertical expertise and to demonstrate support for vertical business processes and rules through both product functionality and underlying technology. Candidate solutions Read More

Enterprise Incentive Management Leader's Challenges and Response


Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded its service offerings by introducing two new strategic service programs both to woo customers and to survive in this emerging field.

insurance accounting crm  and The Prudential Life Insurance Company of Korea . The recently released TrueAnalytics module has apparently demonstrated the EIM strategic value, and it was sold in over half of the second quarter 2006 new deals. The solution was demonstrated in all sales opportunities and was often a key differentiator versus both Centive, Incentive Technology Corp. ( ITC ), and Oracle. Callidus plans to pursue sales of new product modules to existing customers of the TrueComp software. For most of these customers to Read More

Enterprise Applications Battlefield Mid-Year Scoreboard Part 4: Other Vendors, CRM, SCP & User Recommendations


Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a vertically focused solution that provides tangible returns in ever-smaller project chunks are in a danger of becoming has-beens.

insurance accounting crm  (e.g., service industries and insurance). With ongoing prudent management, its large customer base, solid cash position and strong balance sheet will still keep Siebel strong when the market eventually recovers. It may be quite different situation for its smaller CRM brethren though, which face relegation to their niches, demise and/or consolidation to enhance their offerings. Siebel is also taking the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing Read More

The Evolution of Enterprise Resource Planning Includes Service Industries


Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional services sector industries.

insurance accounting crm  are offering banking and insurance front-office systems, human capital management (HCM), and procurement. Vendors such as Epicor, Apptricity , and Oracle offer solutions in this vertical market. Summary Service organizations seeking functionality in their particular vertical industry should be aware of the shift in the services software marketplace. During the last few years, many best-of-breed service vendors have experienced consolidation. A good example is the PSA marketplace, where vendors such as Com Read More

Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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Leveraging CRM for Midsize Company Growth


Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.

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CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

insurance accounting crm  CRM,customer relationship management,Technological Solutions,CRM landscape,CRM application,crm implementation,crm integration,CRM projects,e-CRM,implementing a CRM application Read More

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

insurance accounting crm  customer intelligence,customer service,consumer relationship system,business intelligence,client relationship management,enterprise relationship management Read More

Top Accounting Software Comparisons 2012


There were a lot of accounting solutions introduced or updated in 2011, and here's your chance to compare them—quickly and easily.

insurance accounting crm  Accounting Software Comparisons 2012 Top Accounting Software Comparisons 2012 Accounting Software Comparisons There were a lot of accounting solutions introduced or updated in 2011, and here's your chance to compare them—quickly and easily. Some of the big names include Microsoft , NetSuite, SAP, Aquilon Software, Sage, Pronto Software, Epicor, Exact, UNIT4, and Flexi Software—but there are dozens of excellent systems from lesser known brands. Which one is best for your organization? To find out, Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

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CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

insurance accounting crm  for Financial and Insurance Markets Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide Read More

CRM for Manufacturing vs. Regular CRM


A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with

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Top CRM for Financial Services


To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

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